United States Postal Service

Reviews

• FR

  Frank Rogers

  Jun 24, 2026
  1.0
  Slow, slower and slowest service of any business
• CW

  Cecily Ward

  Aug 7, 2024
  1.0
  Horrible passport services, I was sent on a wild goose chase almost 6 times trying to get my application sent out, the first time I was told I needed a voters id, (which I found out after 3 weeks of dealing with that you do NOT need) the second and third time I apparently printed it on the wrong paper, (which was fine the first time I came) and they couldn’t do photo services. the 4th time (after another 2 weeks of getting photos done) I was “late to my appointment” (I was in line for 20 minutes and they only had one person at the teller) 5th time and 6th I came during walk-in hours (the 5th time she told me she was on lunch at that hour, the 6th time she told me doesn’t do applications during walk-in hours) and the last time which was this morning I came in after making a 8:45 appointment. As a note I work 7:30 to 5:30 as a caregiver so it is EXTREMELY difficult to make appointments without a heavy drawback on clients and my hours. I came in 10 minutes early with 2 people in front of me and finally spoke to someone at 8:57, and surprise surprise the person doing applications wasn’t in. (She had a good reason but this is after seeing the person who does the appointments 3 times prior and it “not being a good time for her”) This was AFTER my appointment was confirmed that morning before I came in. And all she had to say was a half-meaning apology and no offer to fix their mistake. I drove to Florence post office immediately and was in and out under 20 minutes with no prior communication with the office. I understand being short staffed, and my own mistakes in the process but this was just the result of lazy work ethic. This is just pathetic on part of the management. I did not yell or berate anyone there, I left upset but was in no way rude or disrespectful.
• CF

  corrine fox

  Dec 5, 2022
  5.0
  Always nice
• QB

  Quantika Benjamin

  Jun 18, 2020
  1.0
  They were not helpful! I went in to ship a pair of toddler shoes and it cost me $15.05! I only went to this post office because I had to come to Hartsville today, but I will never return! I walked up to the counter with my package like I normally would in Florence and she said I needed a box, but didn't direct me to them or even suggest a size! I ended up choosing the wrong one, which was express.Then she said " if you're sending express you need to chose another box." Well I would know that if you were actually helpful! I normally send packages from the Evan's St location in Florence. They are helpful in ensuring that you have the correct box and assisting me with packing it! If I had time I would've waited until I got back to them! Hartsville's horrible!
• KH

  Kristin Houlahan

  Apr 10, 2017
  5.0
  Fast service

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