United States Postal Service

Reviews

• GR

  Gdot R

  Jan 17, 2025
  1.0
  This whole place and including the manager is a joke. Paid overnight shipping for an important document and was told that will be there next day if not to come back for a refund. Next day comes my document that we have overnighted was for was nowhere near where its supposed to be. came back to the post office to get a refund since its money back guarantee was told I have to wait till it’s delivered to get my money back. it took 5 ridiculous days and 4 clueless people to get a refund. When we spoke to the supervisor He told me to go online and file a claim didn’t care whatsoever very unhelpful. Also we signed up for informed delivery and it says that our important mail will be in the mail for that day. We went to check my P.O. Box and it’s not there when we asked the customer rep about it we were told “oh that informed delivery is not accurate it can take up to 2 days to show up on your mail box and to come back the next day. So if it’s not for today’s mail then why are you guys showing it for that day then?? Makes no sense. There are probably 2 people there that are nice enough to help and kinda knows what they’re doing. Otherwise that place is a joke. If you can go to a different postal office and avoid this place save yourself the hassle. 100% NOT RECOMMENDED!!!
• SM

  Spider Man

  Sep 6, 2023
  2.0
  My 2 star rating is due to the "estimated delivery time" they make available, which I am sure is a grip for most people. I do quite a bit of online shopping. I do not own a vehicle and it makes getting things that I need or want easier. However, what I wish they would do is either get rid of the feature all together or improve it. Their service is great and the people are wonderful, but this particular feature is terrible. I track packages like an agent and constantly check for when a package of mine is to be delivered. I feel that since the post office charges for shipping items, I should be getting it 5 to 10 minutes before or after the estimated delivery time shown. So when I see that a package is to be delivered well before I need to leave my residence for work, I get really excited especially since they show it out for delivery around 6am, but I'm still left disappointed because the package doesn't arrive until 30 to 40 minutes after I am already clocked into work. I love my delivery driver. He is super nice, but honestly I get really pet when I stretch til the last minute in hopes I'll get my package only to be left waiting til nearly the next day to get it because I don't get home until after midnight. I apologize for the negative review, but this is a constant issue and I wish the folks up in USPS land would figure out a way to make package deliveries more accurate.
• CC

  christopher campagnari

  Feb 11, 2023
  5.0
  Excellent service
• JS

  joanna Syren

  Dec 11, 2021
  1.0
  Terrible service. Very rude to my daughter, so much so that I will never go there again. Not sure of the name of the lady that was so disrespectful to her. Some blonde lady.... Anyways, if your so miserable please do everyone a favor and stay home. I'm sure there are plenty of people in need of a job that would be so much more pleasant to interact with!
• BJ

  Bill Gingerella Jr

  Aug 29, 2018
  1.0
  Horrible service at the Westerly RI Airport Road facility! They act like they are doing you a favor not that they are working to issue customer service to the patrons! They NEVER go the extra yard to try and accommodate a customer and make them satisfied!! Not sure who’s worse, DMV or the Post Office !

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