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USPS self-service kiosk
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United States Postal Service

2.1
(76 reviews)

Business Details

2901 Reach Rd, Williamsport, PA
17701, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2901 Reach Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2901 Reach Rd, Williamsport, PA
17701, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Products & Services

1 list · 9 items

Explore offerings from United States Postal Service on 2901 Reach Rd in Williamsport, with popular services available at this location.

USPS Services

9 items

Services

BIOBIOHR
CALLREFERRAL
CONNECTREGIONAL
GIFTCARDS
GREETINGCARDS
GXG
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT

Reviews

2.1
76 reviews
5 stars
18
4 stars
2
3 stars
0
2 stars
2
1 star
54
  • LL
    Lee
    Jun 12, 2026
    1.0
    Customer service is 0/10. No one answers the phone, and when you do get help, they seem more focused on getting rid of you than actually assisting you.
  • KK
    K.G.
    Jun 12, 2026
    1.0
    Very unprofessional. I came during their posted passport walk-in hours after confirming with three different people that they could process my passport application. It’s also listed on their website. When I arrived at 11:55 a.m., I was told they couldn’t help me because they were about to go to lunch. That makes no sense customers shouldn’t be turned away during advertised walk-in hours because staff are taking a lunch break. If walk-in hours are from noon to 1 p.m., customers should be able to receive service during that time. How are customers supposed to know not to come during walk-in hours because an employee is going to lunch?
  • ZH
    Zandrea Herbert
    May 12, 2026
    1.0
    Can't get anyone on the phone. AFTER NO ONE attempted my delivery but held it at the location for pick up. FOR WHAT? Just to make my life hard? Phones open at 830 am voicemail is full and nobody answers at all!. Called the 800 number too and still cant speak with a human. How are we supposed to speak with a post master?
  • OA
    Otmane Aatik
    May 9, 2026
    5.0
    I had an extremely stressful situation where my child’s passport showed as delivered weeks ago, but we never received it and our international trip is coming up soon. I went to the USPS office looking for answers. the lady at the front desk was not helpful and seemed more focused on getting rid of me than answer my questions but supervisor Craig stepped in and completely changed the experience. He took the time to investigate the issue seriously, tracked where the package was scanned, explained possible next steps, and genuinely cared about helping us. Even more impressive, after the post office closed on Saturday, Craig personally went out to investigate further, discovered the passport had been delivered to the wrong mailbox, recovered it, and drove his own car to hand-deliver it to my door. That level of dedication, professionalism, and care is rare today. Craig went far above and beyond what anyone would expect. You can tell he truly cares about helping the community and improving service at this location. Thank you, Craig. USPS needs more people like you.
  • CS
    Christy Smith
    Apr 11, 2026
    5.0
    Love the woman at the counter. She's been there since I was a kid. Very kind and Helpful¡

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified July 26, 2026Yext Knowledge Graph
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