Brand Certified
United States Postal Service
2.9(80 reviews)
Certified by United States Postal Service • Aug 30, 2026
Business Details
1021 Penn Ave, Reading, PA
19610, United States
Certified by United States Postal Service • Aug 30, 2026
(800) 275-8777
Certified by United States Postal Service • Aug 30, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Aug 30, 2026
About
Certified by United States Postal Service • Aug 30, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1021 Penn Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 30, 2026
Hours
Certified by United States Postal Service • Aug 30, 2026
Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday8:00 AM - 3:00 PM
SundayClosed
Products & Services
1 list · 30 items
Reviews
2.9
80 reviews
5 stars
30
4 stars
5
3 stars
6
2 stars
3
1 star
36
- MVMariam Colon ValentinAug 17, 20261.0One damn star. My experience with the guy Michael at the desk was extremely disappointing. He was very rude and impatient with the two women in front of me and seemed more focused on rushing people through than actually helping them. I understand that USPS can get very busy, but being busy is not an excuse to speak to customers disrespectfully. At one point, he rudely told the first woman, “I don’t know what you’re saying,” as she was already using text to translate what she was trying to communicate to him. The way he spoke to her was completely unnecessary and uncomfortable to watch. I was honestly shocked by how dismissive he was toward both women. Customer service should still involve basic patience and respect, especially when someone is genuinely trying to communicate and needs assistance. I definitely recommend going to the Kenhorst USPS instead. The staff there has always been much kinder, more patient, and pleasant to deal with. I’ll be taking my business there from now on.
- KWKyle M WebbMay 18, 20265.0One of the better post offices, and they stay open later on Saturday.
- CGCarys GanterMay 8, 20261.0horrible. me and my boyfriend just moved into our apartment and have not had the chance to get over to get a key for our mailbox. i had a package coming in that i never would have ordered if i knew this is what they were going to do. they locked my package in a parcel locker at my apartment and when i called they told me they'd leave it in my lobby. that was 3 days ago. i still do not have my package. employees are completely unhelpful and don't do anything. would not recommend this post office if i could switch i absolutely would.
- SMSandy McEwenApr 24, 20265.0I was thrilled to find they were open until 5:30pm on a Friday.
- TTTDec 20, 20255.0I read a lot of bad reviews on here, about this PO. I was here 12/20/25 in the AM about 10 ish. The Associates were very nice. It was not very busy. Maybe different employees caused the bad Reviews. I'd go back.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1021 Penn Ave offer?
They offer mail and package sending, money orders, Post Office™ boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services?
Yes, you need to schedule an appointment online. Limited walk-in passport hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this United States Postal Service?
You can search, reserve, and apply for a PO Box online or in person at the Post Office with two valid IDs.
Is 24/7 access available to PO Boxes in the lobby?
Most USPS locations offer 24/7 PO Box lobby access, but hours may vary. Check with this Post Office for specifics.
What nearby post offices can help if this location is closed?
Nearby US Post Office locations include 'United States Postal Service' and 'US Post Office', which can assist when needed.
What entertainment options are near the Post Office at 1021 Penn Ave?
Customers can enjoy nearby 'Key Quest Escape Room' for fun entertainment before or after their visit.
Are there places nearby where I can shop while visiting the Post Office?
Yes, 'Have Some Fun Today', 'Claire's', and 'Justice' are shopping options close to the Post Office.
Can I find dining options near the United States Postal Service at 1021 Penn Ave?
Yes, nearby options include 'Building 24 Kitchen & Bar' and 'The Works at Wyomissing' for food and drinks.
Brand Certified Facts from United States Postal Service
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