Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.4
(191 reviews)

Business Details

4981 McKnight Rd, Pittsburgh, PA
15237, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4981 McKnight Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4981 McKnight Rd, Pittsburgh, PA
15237, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.4
191 reviews
5 stars
50
4 stars
13
3 stars
7
2 stars
10
1 star
111
  • SM
    Shannon McCloskey
    May 1, 2026
    1.0
    Refuses to take packages even if they're small without a formal pick up request and then claims to take packages with the request when they don't. Carriers write passive aggressive notes on people's mail. Informed delivery says a piece of mail will be coming "today", but then it doesn't show up. What's the point of this service if it isn't accurate? I never know what time they'll show up either. It's always random. Worst post office experience I've ever had. With as expensive as USPS is anymore, you'd think we'd get better service.
  • WB
    wade bryant
    Apr 8, 2026
    5.0
    The finger print process is fast and efficient
  • DD
    Devin Davies
    Apr 2, 2026
    4.0
    I have been to this location several times in the past few months and Taylor is great. She is so professional and friendly, She takes care of "all kinds of customers" with such ease and patience. She deserves a raise.
  • JM
    John Mullen
    Mar 18, 2026
    5.0
    Went for passport services such a great experience Taylor helped out she just so sweet helpful and kind we couldn't be happier
  • BB
    Bridget
    Feb 20, 2026
    5.0
    Had the BEST experience here with Taylor! She helped us with getting passports & it was such a smooth process with her. Got us in & out in no time! Answered all of my questions & had a positive attitude the whole time. Would 100% come back to this location. Taylor deserves a raise!!🙂

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others