The UPS Store

Reviews

• 00

  0cean_vibez89

  Jun 12, 2026
  1.0
  I walked into this establishment to get my insurance paper printed out for my vehicle . An apron entering an older lady with a Bebe hat immediately had an attitude was rolling eyes and had an attitude the entire time I was in the ups store . All I wanted was my paper printed out . I will not be back . Then the other lady that was working with her told me to not get smart with her after she was blatantly being disrespectful told me to stop . Then just gave me my papers for free . That lady with th Bebe hat knows she was IN THE WRONG . We are adults I don’t understand why people even older than want to continue to act like children .All I asked her was to print out my paperwork. If you don’t want to work in customer service find another job . She literally had an attitude from the second I walked in that store and was nothing but respectful ! If you don’t believe me check your cameras that’s what you have them for .
• PS

  Peter Starrett

  Jun 7, 2026
  1.0
  They will pack your item poorly, break your item while shipping, and then blame you. Go anywhere else. Their Capital Claims Team is really unprofessional with a single goal of blaming the customer.
• LL

  Laura

  Jun 1, 2026
  5.0
  Tommy at the Old Clairton Rd UPS store went above and beyond to help me with returning a few heavy Amazon packages. I am 9 months pregnant and he helped me get them to the counter and was very efficient, friendly and professional. Great experience!
• MK

  Matthew Kuma

  May 23, 2026
  5.0
  Maria was so helpful and friendly from the moment I walked into the store to return some items to Amazon .
• KF

  Kayla Frattini

  May 21, 2026
  1.0
  If you say you’re opening at 8 AM be open at 8 AM. Don’t have your employee show up at 8:05 and then tell us that it’s going to take 20 minutes to get ready.

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