The UPS Store

Reviews

• RT

  Rachel Thatcher

  Sep 1, 2026
  5.0
  This store was great! Jay was a huge help!! He was super helpful when it came to packaging my shipment and helping me with everything!! Would highly recommend stopping in here!! Overall was a great experience and a friendly and amazing staff!!!
• EM

  Erin McCall

  Jul 21, 2026
  1.0
  The guy working there certainly doesn't like to do his job. Literally laughed at me when I tried to drop off a package. Will avoid like the plague from now on.
• MM

  Matt

  Jul 16, 2026
  5.0
  The best UPS store around, especially when returning packages. This one is highly organized and efficient. They're always pleasant and always quick. Unless someone is doing something slow like needing help with making copies and then paying with a check, they'll clear the line quickly. They also get packages moving fast. Other UPS stores can take a day or two before things actually ship. Not so here. If you drop off something during the day, it will be on a truck that night.
• BB

  Bridget K. Bowes

  Jun 30, 2026
  5.0
  I rarely leave reviews, but I feel like this is long overdue. I live very close by and frequent this UPS and every single time I’ve gone into this store has been a pleasant experience. Any issue I’ve brought to them they resolve quickly and efficiently. All of the workers are friendly, engaging, and helpful. I always leave this store with a smile on my face! Mailing something could easily be a dreaded task but fear not - this UPS store has got you covered!
• NS

  Nick Shields

  May 28, 2026
  1.0
  I had to return my verizon 5g box. I work for verizon also but u have to return to ups store. In the email it says no qr code or return slip is needed. Walk in have associate scan seriel number an process the return. The older black dude argued with me thay I was wrong after showing him the receipt from verizon with return instructions to the UPS store. Another Guy said let me see an tried to process the return. I called verizon customer service put them on speaker an they told the ups store no qr code or return # is needed. They just have to scan process the return an give me my receipt. Alllllll a sudden the guy says I didnt say that an then hands me a receipt. An processes it. I said funny how I work for verizon an I know this. I have email proof. An I had to have verizon customer service back me up over the phone. I work for verizon. What am I suppose to do. Why would I want to send any customer to your store for returns let alone anything else for that matter. When you have people who dont know how to do their job right an are disrespectful. It was embarrassing...

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