Certified by The Tower at PNC Plaza • Jul 05, 2026
Corporate OfficePNC Bank
The PNC Financial Services Group, Inc. (NYSE: PNC) is one of the largest diversified financial services institutions in the United States. PNC is a coast-to-coast franchise with an extensive retail branch network and a presence in all of the country’s 30 largest markets. Across the country and through four strategic international offices, PNC provides retail banking, including residential mortgage, corporate and institutional banking, and asset management. As a national main street bank, PNC is committed to delivering on each of its strategic priorities while looking out for the best interests of all its key stakeholders, including its customers, communities, employees and shareholders.
Details
RestroomAvailable
Free parking garageAvailable
Paid street parkingAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
Certified by The Tower at PNC Plaza • Jul 05, 2026
Certified by The Tower at PNC Plaza • Jul 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
3.9
207 reviews
5 stars
125
4 stars
29
3 stars
7
2 stars3
1 star
43
AA
A
Jul 4, 2026
1.0
pnc need more skilled and more educated customer service bankers on their customer service phone number helpline
GE
Gary Evans
Jun 20, 2026
5.0
Excellent security ambassadors and training venue. Pristine atmosphere and IT accommodations
DD
Di
May 20, 2026
1.0
Absolutely unacceptable customer service and flawed banking systems. PNC Bank hit my account with an unauthorized technical overdraft, completely bypassing standard debit safety stops, even though I have never opted into any overdraft programs. This looks like a predatory fee-generating scheme rather than a technical glitch.
To top it off, local branch management is completely incompetent. I wasted an hour of my time at a branch only to be handed basic printouts and told "maybe it happens, maybe it doesn't." Total lack of professionalism and financial integrity. I am escalating this system failure to PNC Corporate Headquarters and filing official complaints with the CFPB and OCC. Avoid this bank if you value your time and financial security.
DS
Denis Sutter
May 17, 2026
5.0
Beautiful event, great drinks, food and time! The Taste of the Draft was awesome!!
DE
Dale Engle
May 11, 2026
1.0
Headline: 5 Weeks, 3 States, 5 Branches, and Total Failure"
As a retired SAP Software Architect and owner of two Florida businesses (Comida, LLC and Engle Home Rentals), I have never witnessed a more broken corporate system than PNC Bank.
After 5 weeks of trying to link two internal accounts for liquidity transfers, I have been met with nothing but incompetence across Missouri, Kansas, and Florida.From being told to use Zelle for $20,000 transfers in KC, to a 3.5-hour setup marathon in Overland Park, to a 'command performance' in Sarasota where the link failed 5 times in front of me—the experience was a disaster.
It culminated in a manager in Valrico telling me that as a 20% owner, I suddenly 'couldn't be on the account,' contradicting 5 months of previous status.This bank is a fragmented mess of misinformation and prehistoric tech. My business partner and I are closing our accounts and moving to a bank that understands 21st-century business. If you value your time and your business's stability, look elsewhere."
"The final insult: PNC Customer Service admitted their system cannot handle dual-ownership entities. They actually suggested we change our internal business 'controlling party' structure just to satisfy their technical limitations. They expect the customer to break their own corporate governance to fix PNC's broken software."
Frequently Asked Questions About The Tower at PNC Plaza
What are the regular business hours for The Tower at PNC Plaza?
The Tower at PNC Plaza is open Monday through Friday from 9:00 AM to 5:00 PM, and is closed on weekends.
Where is The Tower at PNC Plaza located?
It is located at 300 Fifth Ave, Pittsburgh, PA 15222, USA.
Is The Tower at PNC Plaza accessible for wheelchair users?
Yes, the building has a wheelchair accessible entrance.
What types of financial services does PNC offer at The Tower at PNC Plaza?
PNC offers retail banking, residential mortgages, corporate and institutional banking, and asset management services.
Are there any special holiday closures for The Tower at PNC Plaza?
The Tower at PNC Plaza is closed on November 11, 2025, November 27, 2025, and December 25, 2025. It remains open with regular hours on November 28, 2025.
How can I contact The Tower at PNC Plaza by phone?
You can call The Tower at PNC Plaza at +1 888-762-2265, which is both the main and toll-free number. There is also a TTY number available at +1 800-531-1648.
Is there a PNC Private Bank nearby The Tower at PNC Plaza?
Yes, PNC Private Bank is located nearby, providing additional banking services in close proximity to The Tower at PNC Plaza.
What dining options are available near The Tower at PNC Plaza?
Nearby dining options include The Capital Grille, a steakhouse, The Milk Shake Factory for ice cream, Corner Mercantile café, and Pizza Hut for pizza lovers.
Are there any convenient amenities close to The Tower at PNC Plaza for visitors?
Yes, visitors can find amenities such as 7-Eleven convenience store, FedEx Office Print & Ship Center, and PSECU ATM nearby.
Can visitors combine a banking visit with leisure activities near The Tower at PNC Plaza?
Absolutely, after visiting The Tower at PNC Plaza, visitors can explore local businesses like Ron Jewelers, Izzazu Salon Spa & Blowout Bar, or shop at Foot Locker for a diverse experience.
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Certified July 05, 2026Yext Knowledge Graph
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