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The Tower at PNC Plaza

3.9
(207 reviews)

Business Details

300 Fifth Ave, Pittsburgh, PA
15222, United States
(888) 762-2265
https://www.pnc.com/en/about-pnc.html?lnksrc=corp-listing

About

Corporate OfficePNC Bank
The PNC Financial Services Group, Inc. (NYSE: PNC) is one of the largest diversified financial services institutions in the United States. PNC is a coast-to-coast franchise with an extensive retail branch network and a presence in all of the country’s 30 largest markets. Across the country and through four strategic international offices, PNC provides retail banking, including residential mortgage, corporate and institutional banking, and asset management. As a national main street bank, PNC is committed to delivering on each of its strategic priorities while looking out for the best interests of all its key stakeholders, including its customers, communities, employees and shareholders.

Details

  • RestroomAvailable
  • Free parking garageAvailable
  • Paid street parkingAvailable
  • Wheelchair accessible entranceAvailable

Location

The Tower at PNC Plaza
300 Fifth Ave, Pittsburgh, PA
15222, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.9
207 reviews
5 stars
125
4 stars
29
3 stars
7
2 stars
3
1 star
43
  • AA
    A
    Jul 4, 2026
    1.0
    pnc need more skilled and more educated customer service bankers on their customer service phone number helpline
  • GE
    Gary Evans
    Jun 20, 2026
    5.0
    Excellent security ambassadors and training venue. Pristine atmosphere and IT accommodations
  • DD
    Di
    May 20, 2026
    1.0
    Absolutely unacceptable customer service and flawed banking systems. PNC Bank hit my account with an unauthorized technical overdraft, completely bypassing standard debit safety stops, even though I have never opted into any overdraft programs. This looks like a predatory fee-generating scheme rather than a technical glitch. ​To top it off, local branch management is completely incompetent. I wasted an hour of my time at a branch only to be handed basic printouts and told "maybe it happens, maybe it doesn't." Total lack of professionalism and financial integrity. I am escalating this system failure to PNC Corporate Headquarters and filing official complaints with the CFPB and OCC. Avoid this bank if you value your time and financial security.
  • DS
    Denis Sutter
    May 17, 2026
    5.0
    Beautiful event, great drinks, food and time! The Taste of the Draft was awesome!!
  • DE
    Dale Engle
    May 11, 2026
    1.0
    Headline: 5 Weeks, 3 States, 5 Branches, and Total Failure" As a retired SAP Software Architect and owner of two Florida businesses (Comida, LLC and Engle Home Rentals), I have never witnessed a more broken corporate system than PNC Bank. After 5 weeks of trying to link two internal accounts for liquidity transfers, I have been met with nothing but incompetence across Missouri, Kansas, and Florida.From being told to use Zelle for $20,000 transfers in KC, to a 3.5-hour setup marathon in Overland Park, to a 'command performance' in Sarasota where the link failed 5 times in front of me—the experience was a disaster. It culminated in a manager in Valrico telling me that as a 20% owner, I suddenly 'couldn't be on the account,' contradicting 5 months of previous status.This bank is a fragmented mess of misinformation and prehistoric tech. My business partner and I are closing our accounts and moving to a bank that understands 21st-century business. If you value your time and your business's stability, look elsewhere." "The final insult: PNC Customer Service admitted their system cannot handle dual-ownership entities. They actually suggested we change our internal business 'controlling party' structure just to satisfy their technical limitations. They expect the customer to break their own corporate governance to fix PNC's broken software."

Frequently Asked Questions About The Tower at PNC Plaza

What are the regular business hours for The Tower at PNC Plaza?

The Tower at PNC Plaza is open Monday through Friday from 9:00 AM to 5:00 PM, and is closed on weekends.

Where is The Tower at PNC Plaza located?

It is located at 300 Fifth Ave, Pittsburgh, PA 15222, USA.

Brand Certified Facts from The Tower at PNC Plaza

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Certified July 05, 2026Yext Knowledge Graph
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