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Brand Certified

United States Postal Service

2.9
(172 reviews)

Business Details

228 S 40th St, Philadelphia, PA
19104, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 228 S 40th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
228 S 40th St, Philadelphia, PA
19104, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.9
172 reviews
5 stars
62
4 stars
17
3 stars
9
2 stars
7
1 star
77
  • S7
    sjane 722
    6 days ago
    1.0
    This great PO has been permanently closed.🤦🏻‍♀️😡They were always really pleasant, helpful, and patient despite being understaffed, and dealing with long lines.
  • WH
    W Hutch
    6 days ago
    3.0
    The staff at this post office are super nice, friendly, and helpful. So why 3 stars? Because for a post office right across the street from UofP, close to a LOT of residences, a post office we all depend on, they are closed due to staffing shortages constantly. There is no excuse for this post office to be short staffed. This isn’t on the staff that’s there, this is on whoever’s not hiring or sending enough staff. It’s beyond ridiculous.
  • JR
    James Rogers
    May 11, 2026
    1.0
    Postal staff at this location have been observed speaking negatively about customers immediately after they leave, as well as making disparaging remarks about coworkers during active transactions. On multiple occasions, postal staff refused to process shipments or generate tracking numbers, citing being short-staffed as justification for not completing basic services. Most concerning, customers are pressured to submit positive feedback on the POS terminal before receiving their receipt, and those who don't respond quickly or favorably enough are publicly criticized in front of other customers. These issues may reflect broader dysfunction within the USPS system, but operational strain is not an excuse for treating customers with disrespect.
  • ND
    Natacha Diels
    Apr 28, 2026
    5.0
    I love going to this post office. The ladies are awesome, super friendly and always having a ton of fun. I mail stuff just so I have an excuse to go!
  • RH
    Ryder Houston
    Apr 17, 2026
    5.0
    Loveliest lady in any post office I’ve ever been to. Usually, going to USPS is needlessly stressful. The atmosphere is so heavy and tense. Not this location! The woman working here (who has always been the only person working every time I’ve gone) is such a joy. Although this location is often shut down for Internet outages and other inconveniences, the customer service will make your day! She really goes the extra mile. Give her a raise!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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