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USPS self-service kiosk
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United States Postal Service

2.9
(175 reviews)

Business Details

228 S 40th St, Philadelphia, PA
19104, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 228 S 40th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
228 S 40th St, Philadelphia, PA
19104, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Products & Services

1 list · 23 items

Explore offerings from United States Postal Service on 228 S 40th St in Philadelphia, with popular services available at this location.

USPS Services

23 items

Services

BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.9
175 reviews
5 stars
62
4 stars
17
3 stars
9
2 stars
7
1 star
80
  • AH
    Andrew Hannoudi
    Jun 30, 2026
    1.0
    Absolutely terrible. Purchased overnight shipping for $45 and 5 days later the package has still not arrived. Terrible service all around. Employees are clueless, nobody knows where my package could be, and I keep getting redirected. Will never use again.
  • GM
    g mm
    Jun 4, 2026
    1.0
    I rarely use such strong language, but the employee at this store demonstrated a concerning level of incompetence. Rather than acknowledging their lack of understanding, they became highly defensive, condescending, and unnecessarily aggressive when questioned. It was clear that they did not fully understand the service they were responsible for providing and had not received adequate basic training.
  • SM
    Sabriyah McCafferty
    Jun 2, 2026
    1.0
    Hate this postal office nobody here want to do they job
  • WH
    W Hutch
    May 14, 2026
    3.0
    The staff at this post office are super nice, friendly, and helpful. So why 3 stars? Because for a post office right across the street from UofP, close to a LOT of residences, a post office we all depend on, they are closed due to staffing shortages constantly. There is no excuse for this post office to be short staffed. This isn’t on the staff that’s there, this is on whoever’s not hiring or sending enough staff. It’s beyond ridiculous.
  • JR
    James Rogers
    May 11, 2026
    1.0
    Postal staff at this location have been observed speaking negatively about customers immediately after they leave, as well as making disparaging remarks about coworkers during active transactions. On multiple occasions, postal staff refused to process shipments or generate tracking numbers, citing being short-staffed as justification for not completing basic services. Most concerning, customers are pressured to submit positive feedback on the POS terminal before receiving their receipt, and those who don't respond quickly or favorably enough are publicly criticized in front of other customers. These issues may reflect broader dysfunction within the USPS system, but operational strain is not an excuse for treating customers with disrespect.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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