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United States Postal Service

2.0
(117 reviews)

Business Details

615 Chestnut St Lbby, Philadelphia, PA
19106, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 615 Chestnut St Lbby to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
615 Chestnut St Lbby, Philadelphia, PA
19106, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed

Reviews

2.0
117 reviews
5 stars
23
4 stars
7
3 stars
3
2 stars
3
1 star
81
  • BC
    Bruno Circolo
    2 days ago
    1.0
    This is the worst post office in the city. They open late everyday, not just 5 minutes either this morning over half hour. And then the women behind the counter acted like I was bothering her. Grumpy. This is why the postal service will go under. Close this location please.
  • PO
    Phillip Orlando
    May 5, 2026
    1.0
    Lol @ the rudest slowest worker reaching out from behind the desk to give herself a good rating on the screen every time before you have a chance
  • ME
    Mike Estrich
    Mar 30, 2026
    1.0
    Just a heads up before you waste your time here. This office apparently runs on its own schedule and its own rulebook. Opened almost 30 minutes late, and when they finally did, the attitude made it feel like customers were the inconvenience. Brought in a prepaid eBay label created Saturday on Monday morning, and the clerk refused to scan it, claiming it was a “stale label, and should have mailed it Saturday”. For the record, the United States Postal Service does not have a rule against accepting a label like that the next business day. That one seems to be locally invented at this station. Having worked for USPS myself, I can say this station is in serious need of some retraining, both on policy and customer service. Honestly, I’ve had better experiences at the DMV. Faster, more welcoming, and at least consistent. Save yourself the frustration and go to a different location.
  • MW
    Marissa Woods
    Feb 25, 2026
    1.0
    I swear it’s part of y’all’s training to be unhelpful and rude
  • RF
    Rick Frei
    Feb 19, 2026
    1.0
    I can confirm. The worst post office in Philly. Woman behind the counter just stood there, doing absolutely nothing. Rude as hell to the poor woman trying to send a package. I walked out, because my time is worth something. I can't believe someone is paying that lazy woman to work there. So my message to the Post Office: Whoever was working on Thursday February 19th 2026 at 2:45pm: Fire here and do the entire city a favor. How many shitty reviews will it take?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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