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USPS self-service kiosk
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United States Postal Service

1.9
(80 reviews)

Business Details

6382 Castor Ave, Philadelphia, PA
19149, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6382 Castor Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6382 Castor Ave, Philadelphia, PA
19149, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Products & Services

1 list · 17 items

Explore offerings from United States Postal Service on 6382 Castor Ave in Philadelphia, with popular services available at this location.

USPS Services

17 items

Services

BIOIPPB
BURIALFLAGS
BUSINESS
CALLREFERRAL
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PMI
POBACCESS
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

1.9
80 reviews
5 stars
13
4 stars
3
3 stars
2
2 stars
8
1 star
54
  • MB
    mohamed belalia
    Aug 26, 2026
    1.0
    Very Poor Customer Service I had a very disappointing experience with this USPS employee. Her attitude toward me was extremely rude and unprofessional. I was looking for assistance and simply wanted answers to my questions, but she was unwilling to provide any help or even properly respond to my inquiries
  • AL
    Aline L
    Aug 26, 2026
    1.0
    The staff is rude, there are no consistent hours, and they seem to open and close whenever they feel like it. Terrible place and very poor service. I would not recommend it.
  • KJ
    Kristie Jean
    Aug 21, 2026
    3.0
    Usps closed at 5, arrived there at 4:42 they were already closed. There is always something wrong with this location, when it's not rude employees, it's something with the store.
  • HE
    Huihong Mei (Emily)
    Aug 20, 2026
    1.0
    bro i came here because cottmon’s “systems are down” i pull up and “can’t accept packages today” bro yall are a post office ??? genuinely hate it here 🫩
  • DD
    Diamond
    Jul 27, 2026
    1.0
    I am extremely disappointed with this USPS location. Over the past couple of weeks, I have made multiple trips here during what should have been normal business hours, only to find the doors locked or the location seemingly closed with little to no explanation. It has become incredibly frustrating because I never know whether I’ll actually be able to access the services I need. What makes this even more disappointing is the complete lack of communication. If the office is temporarily closed, operating on reduced hours, or experiencing staffing issues, there should at least be a clear notice on the door or an update online. Instead, customers are left guessing after wasting their time and gas driving here. This location has become so unreliable that I now have to plan around the possibility that I won’t be able to mail a package or complete a simple transaction. That is especially frustrating when people have time-sensitive shipments, work schedules, or other commitments. I understand that unexpected circumstances happen, but when this becomes a recurring issue over several weeks, it reflects poorly on the level of customer service being provided. A basic level of communication and consistency would go a long way. I sincerely hope USPS addresses whatever is causing these repeated closures because customers deserve a reliable post office they can count on. Until then, I can’t recommend this location and will likely be driving farther just to avoid the uncertainty.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified August 30, 2026Yext Knowledge Graph
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