Brand Certified
United States Postal Service
2.1(143 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
5011 Sansom St, Philadelphia, PA
19139, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5011 Sansom St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
Saturday9:30 AM - 12:00 PM
SundayClosed
Reviews
2.1
143 reviews
5 stars
27
4 stars
8
3 stars
5
2 stars
11
1 star
92
- JJJaredMay 6, 20264.0Place is hot as a sauna & small as a paperclip 🖇️ but good service with a smile. Had multiple windows open with a long line. Made it simplistic
- AAAllisonMar 23, 20263.0If you’re going to shut the office for an hour-plus lunch, please update your hours on Google. Several other people showed up and were just as exasperated as me to find the office closed (and a staff member in the back).
- TSthe strategistMar 13, 20261.0Too many systems down excuses for not taking your packages. They open late and close early. Any mention of snow they will not open. If the staff is on break they will make you wait 25+ minutes
- MEMargaret EbyFeb 21, 20265.0good service and no wait! Very kind and patient employees
- NMNoe MaderaFeb 13, 20261.0Im writing this review as tomorrow will be my 3rd attempt to retrieve my package . Usps says its out for delivery and yet i still have not recieved my stuff . Very strange this package went missing and my gf ordered from the same place and recieved hers especially since she ordered after me. No one for sure can say where it is? My only next steps is to seek management and the authorities.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 5011 Sansom St?
This USPS location offers mailing and shipping services, money orders, Post Office boxes, passport application acceptance and photo services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Is it necessary to book an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 5011 Sansom St?
The Post Office is open Monday through Friday from 9:30 AM to 5:00 PM, and Saturday from 9:30 AM to 12:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person at this location.
Can I access my PO Box after the usual business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specific lobby hours.
Are there any nearby coffee shops to visit after your Post Office errands?
Yes, Mxl Cafe and Out West are nearby coffee shops where customers can relax or grab a drink after visiting the Post Office.
What other community services are close to the United States Postal Service at 5011 Sansom St?
Nearby you'll find the West Philadelphia YMCA for sports and recreation, Paul Robeson House museum for history, and the West Philadelphia Cultural Alliance art gallery.
Are there nearby places for dining or socializing near the Post Office?
Yes, close to the Post Office there is Pizza Hut and Sammy's Sports Bar for dining and socializing after your visit.
How can nearby transit or community locations help me when visiting this USPS location?
Nearby community centers, cafes, and public places like the Paul Robeson House and Mxl Cafe make planning your visit convenient for errands and breaks in the area.
Brand Certified Facts from United States Postal Service
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