Brand Certified
United States Postal Service
1.8(188 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
5311 Florence Ave, Philadelphia, PA
19143, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5311 Florence Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed
Reviews
1.8
188 reviews
5 stars
26
4 stars
7
3 stars
9
2 stars
16
1 star
130
- ASAngela B (Buying and Selling)6 days ago1.0The line is always long. There's only 1 or 2 staff people to help and my items may or may not be in my box after confirmed delivery. NEVER drop off a previously paid package without waiting for them to scan the item. ALWAYS get a receipt or tracking may never be updated. I ship packages for my business and pay for them at home and always wait for my receipt. Check the weight and measurement of your package because if they mark it incorrectly you'll be charged later.
- JRJoshua RhoadsMay 5, 20261.0Not one to write reviews but this location had no stamps, no money order, opened an hour late, it was the last facility to have my package. The package never was attempted for redelivery. The one and only employee there that day doesn’t know how to solve a single issue and will just yell at you for a couple of minutes making excuses than request to talk to the next customer in line. Absolutely pathetic. Avoid this location at all costs if possible!
- GCGmom CustisMay 1, 20263.0I attempted to contact the office before posting, but now the phone number listed isn't working. I received a mother's day card from my son opened wide enough that if there any monetary funds inside it could very easily be removed. I thought that the post office seals , any packages that may appear open before delivery. Have this changed
- CTCOREY TAYLORApr 30, 20265.0Very professional and fast 💨 service 😎🤓
- SMscott martinezApr 23, 20265.0Friendly, knowledgeable clerk. Rarely crowded.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service on 5311 Florence Ave?
The USPS location at 5311 Florence Ave offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services require scheduling an appointment online. Some locations offer limited walk-in hours for passports.
How much does a passport photo cost here?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this USPS branch?
Yes, you can search for and reserve PO Boxes online securely. Instructions to complete setup in person will be provided.
Are the PO Boxes accessible after normal business hours?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary, so check with your local Post Office for details.
What are the operating hours of the United States Postal Service at 5311 Florence Ave?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
Is there another post office nearby if I need additional services?
Yes, nearby post offices include Post Office Kingsessing, US Post Office, and another United States Postal Service branch.
What nearby attractions can I visit before or after my USPS visit?
You might enjoy visiting Bartram Gardens Historic House or the South West Philadelphia landmark, both nearby and great for exploring local history.
Are there dining or leisure options close to the USPS on Florence Ave?
Nearby, you can find restaurants and bars like Soul In A Roll and the Pentridge Station Pop-up beer garden, ideal for a meal or a drink before or after your visit.
Brand Certified Facts from United States Postal Service
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Certified May 17, 2026Yext Knowledge Graph
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