The UPS Store - Closed

Reviews

• FD

  FCE Dogs

  Aug 11, 2018
  1.0
  This is THE worst UPS store I ever dealt with in my life, and I've had many retrieve, pack and ship Ebay purchased antiques for me with perfect results except this one. They "packed" two 100 year old antique terracotta sculptures for me that I paid $700 for at auction. I specifically told them in writing and on the phone I wanted them double boxed, that I'd pay extra for extra packing, and to insure them for $400 additional each. When they arrived, they were both destroyed, the idiot who packed these 21" long 80# each sculptures in single 20" cube boxes, with handfuls of "next day air" plastic envelopes for "packing" After I filed the $1005 claim they hemmed and hawed and tried to pass it onto to UPS who passed it back to them, UPS wound up paying $200, and this store sent me a check for about $400 total with a note that the claim was paid in full! NOPE! I was still out almost $600; $300 for the retrieval, pack and shipping i was charged, plus the $700 I paid for the items. In the end it took putting up a web site on a domain name theupstore(number)sucks dot com, putting the photos and paperwork up, then finding every competing store within a 50 mile radius of this store, and emailing the story and url to every one them cc'd to this store, and UPS corporate office to finally get my money! Not an hour after the email was sent out they frantically begged me to take the site down and they would send a check for the remainder due, I said it would come down when the check cleared, they sent a certified bank check overnight air and I took the site down. I would RUN away from this place, I should have gone with the other UPS Store recommended by the auction house but I went with these clowns instead, I'm betting being in a University setting they had some college kids packing and shipping who never packed anything in their lives, a 5 year old could have done better. Added in response to store owner, Sorry, but I have the paperwork and documents, including shipping labels that state The Upsstore #5760, 1601 N15 St., maybe you bought the store out from previous owners but it's definitely this store. I got my claim paid in full eventually, it was Berkley Harmon lll that I had to deal with.
• KK

  kevin Kev

  Jan 23, 2017
  1.0
  They're some nut a$ bit***

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