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The UPS Store

4.4
(409 reviews)

Business Details

1229 Chestnut St, Philadelphia, PA
19107, United States
(215) 568-4555

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6025 in Philadelphia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Center City Of Philadelphia.

Details

  • DeliveryNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
1229 Chestnut St, Philadelphia, PA
19107, United States

Hours

Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 3:00 PM
5/25/20268:00 AM - 6:30 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.4
409 reviews
5 stars
338
4 stars
4
3 stars
3
2 stars
9
1 star
55
  • EK
    Ed Katz
    4 days ago
    5.0
    AMAZING customer service by this store. Emeralde helped me with an urgent print job and made a recommendation that saved my day. Fantastic representative of the team
  • MD
    Ms Danetta
    May 11, 2026
    5.0
    Khi was pleasant and very helpful. She greeted me with a smile and warm welcome. I was waited on quickly and my package was secured and ready to be shipped before I left the location.
  • DJ
    Derrick Johnson
    May 11, 2026
    5.0
    Khi was wonderful to work with. She was friendly, knowledgeable, and made the whole process of sending my package quick and easy. She took the time to answer every question I had.”
  • SE
    Sophia E
    Apr 29, 2026
    5.0
    I picked up a few packages earlier in the week from this UPS store. The line was long! I almost didn’t want to wait, but I was already there. The store rep, Khi, was helping two customers send packages, and both had issues and/or were confused about the process. A few times, someone in line asked her questions about the wait. Though slightly exasperated (because a lot was going on and the line was getting longer), she kept her cool while helping the two customers and answering random questions from the people waiting in line. Another store rep also kept her cool while helping customers. Once I reached Khi, she quickly helped me with my package pickups. She was funny and polite. All in all it was worth the wait! Thanks Khi!
  • HB
    Hillary Benson
    Apr 17, 2026
    1.0
    I cannot speak to their customer service for packing/shipping, etc but I went 2 days in a row in order to use the fingerprinting machine but was unable to use it either time. The customer service was unhelpful and in fact the manager was very rude on my second day saying that it wasn’t her “job to know how the machine worked, only that she needed to check my id to do the service.” As a manager and being in customer service for over 20 years myself, I was blown away by this response. They seemed perfectly fine to help packing & shipping customers, but going above & beyond to help customer s otherwise does not seem like their forte.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store at 1229 Chestnut St offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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