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USPS self-service kiosk
Brand Certified

United States Postal Service

2.2
(152 reviews)

Business Details

18 High St, Hanover, PA
17331, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 18 High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
18 High St, Hanover, PA
17331, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 35 items

Explore offerings from United States Postal Service on 18 High St in Hanover, with popular services available at this location.

USPS Services

35 items

Services

APC
BIOBIORT
BIOIPPB
BRMACCTBAL
BRMNEW
BULKMAILACCEPT
BULKMAILACCTBAL
BULKMAILNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GENERALDELIVERY
GIFTCARDS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS

Reviews

2.2
152 reviews
5 stars
34
4 stars
10
3 stars
7
2 stars
6
1 star
95
  • LL
    Lanne
    Aug 26, 2026
    2.0
    Don’t even try to go here on a Sunday to use the self serve kiosk - EVERY paring space is always full! Either other people use using it or they have staff in there who are parking up all the spaces leaving nothing for customers. There’s no street parking anywhere nearby!
  • SM
    sean metcalf
    Aug 8, 2026
    1.0
    We have not been getting mail commercially for over 3 weeks. We get the same excuse of your normal person retired. Poor excuses. Communication goes a long way. We would be more then happy to pick up if needed. So we tired that but nobody knows where our mail is....
  • NN
    Nathen
    Jul 8, 2026
    1.0
    Useless! Tried to call to place mail on hold, no one answers the phone. Submitted the hold request on the USPS website, and my packages still ended up being delivered. Tried to reach out again via phone, they still don't answer the phone!
  • BS
    Brooklyn Sponsler
    Jul 7, 2026
    1.0
    Terrible customer service. Extremely rude.
  • TP
    The Prodigy
    Jul 7, 2026
    1.0
    Unfortunately, today I had one of the worst customer service experiences I've ever had. I was polite and respectful from the moment I walked in, but the older woman who helped me was consistently rude, dismissive, and unnecessarily disrespectful throughout the entire interaction. What really stood out was that after treating me poorly the entire time, she loudly called out, "You're welcome!" as I was leaving because I didn't thank her. Respect goes both ways, and it's hard to thank someone who has gone out of their way to make you feel unwelcome. On top of that, this has consistently been one of the most disorganized and unprofessional USPS locations I've ever dealt with. Packages seem to go missing far more often than they should, and when you ask for answers, nobody seems to know what's going on or takes any accountability. It often feels like the staff has no idea what they're doing. This experience was the final straw. I can't recommend this location to anyone and will be encouraging friends and family to take their business elsewhere. I sincerely hope management addresses the customer service and organization at this branch, because no customer should be treated this way.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified August 30, 2026Yext Knowledge Graph
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