Brand Certified
United States Postal Service
4.4(45 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
1202 Elk St, Franklin, PA
16323, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1202 Elk St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Reviews
4.4
45 reviews
5 stars
36
4 stars
2
3 stars0
2 stars
1
1 star
6
- ALAshleigh LeeMay 13, 20265.0Brandy was so helpful, both on the phone and in person, assisting me with my passport appointment and questions. I would gladly choose to use Franklin Post Office again.
- DHDeanndra HaleMay 7, 20265.0My family and I are rating the Franklin post office with 5 stars but it's no thanks to a women named Brandy! Personally I think that women should not work there she's very mean and disrespectful!!!! The reason I'm giving them 5 stars is because of their manager and a clerk named Jessica, both were very kind and helpful! My son recently went through chemo and is eligible for the make a wish foundation. His wish is to go to the Bahamas which we need passports for. Brandy would not except our make a wish checks stating she couldn't due to the date on the check. Our wish granter tried to speak to her and explain she cannot post date these checks but Brandy kept telling us she WILL NOT except them. We spoke with Brandy's manager who was so very helpful and kind to us! He ended up calling me later that day to apologize for Brandy's behavior and spoke with Jessica the other clerk who was very nice and even stayed over to help us with our passport process. A big thank you to the both of them!!!! My family and I appreciate you both and thank you so much for helping us get our passports!!! Brandy kept turning us away it took us 4 different appointments to finally get this completed. Personally I think Brandy does not really like people and she should probably find a job that doesn't work with the public because the way she treated my family and I was unacceptable and I will never go in there if she's the one working. Other than Brandy the Franklin post office employees are so very helpful and kind! Thank you both for finally making this happen!!!! Also there was another older gentleman who came in when we were there and said that Brandy also had closed and locked the door 10 minutes early last Saturday and was also unhappy with her! Apparently we aren't the only ones that that have complaints about Brandy.🤷
- MMMelissa MillironMay 2, 20265.0Brandy was very helpful and knowledgeable.
- RGRiver GatesmanApr 13, 20265.0Brandy was extremely kind and helpful when I came in to renew my passport. She was thorough and explained the process very well. 10/10 experience.
- AHAshley HaleApr 3, 20265.0Franklin, PA Post Office is amazing Brandy was SUPER HELPFUL AND FRIENDLY. It is always a pleasant experience when dealing with her!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service branch at 1202 Elk St?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time US passport at this location?
Yes, thousands of USPS locations, including this one, accept first-time passport applications and often provide passport photo services.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the business hours for this USPS location?
Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How much does it cost to get a passport photo at this location?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online, then complete the setup in person at your local Post Office.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, though hours can vary, so check with this location for specifics.
What nearby attractions can I visit before or after using USPS services?
You can visit Bandstand Park or Fountain Park nearby for relaxing outdoor activities, or enjoy events at the Franklin Blues & Barbecue Festival venue.
Which nearby government offices could be useful to visit alongside the Post Office?
Close by are Venango County Courthouse, United States Federal Courthouse, County Sheriff, and Venango County Jail, useful for legal or civic needs.
Are there nearby fitness or community centers close to the USPS location?
Yes, Franklin YMCA and Sonic Jiu-Jitsu and MMA are nearby for fitness and sports instruction.
Brand Certified Facts from United States Postal Service
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