Brand Certified
United States Postal Service
2.7(162 reviews)
Certified by United States Postal Service • Aug 16, 2026
Business Details
470 Boot Rd, Downingtown, PA
19335, United States
Certified by United States Postal Service • Aug 16, 2026
(800) 275-8777
Certified by United States Postal Service • Aug 16, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Aug 16, 2026
About
Certified by United States Postal Service • Aug 16, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 470 Boot Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 16, 2026
Hours
Certified by United States Postal Service • Aug 16, 2026
Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed
Products & Services
1 list · 35 items
Explore offerings from United States Postal Service on 470 Boot Rd in Downingtown, with popular services available at this location.
Reviews
2.7
162 reviews
5 stars
57
4 stars
11
3 stars
4
2 stars2
1 star
88
- JMJohn McEleneyJul 24, 20261.0Incredibly rude staff
- LBLarissa BazileJul 10, 20261.0I wish I could give this post office zero stars. I have been here several times, and unfortunately every visit has been a negative experience. The customer service is consistently unfriendly, and this most recent interaction was especially disappointing. I called because I needed to apply for a passport for my one-month-old baby. I explained that I had all of the paperwork completed, payment ready, and was hoping to come in as soon as they opened so I wouldn’t have to keep a newborn waiting unnecessarily. I was told they would not help me before the 11:00 a.m. walk-in hours. I politely asked whether, if there were no customers waiting, they could make an exception since I would be there with a one-month-old infant. The employee immediately refused without any willingness to help or offer an alternative. I understand that offices have policies, and I wasn’t asking anyone to break the rules if that wasn’t possible. What was most disappointing was the complete lack of empathy and customer service. A little compassion or a willingness to see if there was any flexibility would have gone a long way. Based on my repeated experiences, this post office has consistently provided poor customer service, and I sincerely hope management addresses how customers are treated. Judging by the number of similar negative reviews, however, it appears nothing has changed. At this point, it seems this attitude toward customers may reflect the culture encouraged by management.
- HEHaylie EastburnJul 2, 20265.0Always enjoy this post office , the people are friendly and helpful!
- SFSusie FinkJun 18, 20261.0Worst experience in a post office. I had a 9am passport appointment. Arrived at 845am and there was a line and the office was not open. Finally rang the bell at 905am and someone came out to say they just arrived and will be opening shortly. When I got to the counter I told them I had a 9am passport photo. I was told that they didn't understand how there could be 2 appointments scheduled at the same time and that they could not help me due to their photo system being down. Will not return to this location.
- VDVinay DuttaJun 1, 20261.0absolutely zero customer service from the staff they made me wait 25 minutes while they were trying to fix their machines and then they told me they can’t stick a label on the box although I got my label printed out and they couldn’t even stick a half inch tape for the label. They asked me to purchase the big roll of tape. I was ready to purchase, but then they said they didn’t have tape in stock which was completely senseless.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 470 Boot Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this USPS location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available.
Is passport photography available at this USPS?
Yes, passport photo services are available by appointment at this location and cost $15 per photo.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online or apply in person by bringing two valid IDs and a completed application form.
What are the operating hours of this USPS location?
The post office is open Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Can I access my PO Box after regular hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so please check with this Post Office directly.
What nearby places can I visit near the United States Postal Service at 470 Boot Rd?
Nearby you can find other USPS offices like 'US Post Office' and local shops such as 'Ebingers Place' gift shop and 'Byte Me Computer Services' for computer repairs.
Is there a nearby place where I can grab food or a gift near this USPS?
Yes, you can visit 'Ebingers Place' for gifts and souvenirs; for dining, 'It’s Seasoned' is a restaurant nearby.
Are there any sports or recreation facilities close to the Post Office at 470 Boot Rd?
Yes, the 'All-Star Sports Academy' and 'YMCA Pickleball Center' are close by for sports and community activities.
Brand Certified Facts from United States Postal Service
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