United States Postal Service

Reviews

• TT

  T

  May 24, 2025
  1.0
  Date: May 24, 2025 Today, I went to my local post office to pick up a package that was marked as delivered around 8:00 AM. The location is scheduled to remain open until 12:00 PM, yet when I arrived at 11:45 AM, the doors were already locked and the staff member was leaving for the day. I was not able to retrieve my package or even inquire about it because the office was prematurely closed, and no one was available to assist. To make matters worse, neither my package nor my regular mail was placed in the mailbox, raising serious questions about what occurred between the time of delivery and the early closure. It is unacceptable to be denied access to time-sensitive mail due to this level of negligence. While I am leaving this review, let’s talk about concerns and conduct of Dawn. While she can be helpful, she has made several inappropriate and offensive comments, including distasteful hand gestures and derogatory remarks regarding individuals with disabilities and other groups. This behavior is entirely unprofessional and does not reflect the values expected of a public servant. This experience was frustrating, disrespectful, and uncalled for. I expect a follow-up on both the mishandling of my mail and the reported conduct. Postal customers deserve dependable service and a respectful environment.
• KR

  K R

  Mar 27, 2021
  1.0
  The reason why I am giving it 1 star is because of the postal workers and the awkward hours. I feel uncomfortable getting a package from the workers. They are extremely unprofessional. They enjoy returning your letters back to sender even though your name and address is on it. (If your sender accidentally forgets to add your PO Box number, forget about it.) However, even if the PO BOX number is omitted, they will sometimes put the letter in your mailbox. There is so much inconsistency with the two workers, Dawn and Tami. I spoke to one of the workers because I had concerns and she told me, "We day drink here." Absolutely disgusting. She was joking but who the actual heck says that to a patron? And on another occasion, one would blame the other for "Being by the book," and claiming that she was the more laidback worker when in fact they will do whatever they please. I love living in DWG but the fact that I have to get mail here is the worst. A couple reviews says the ladies have your back and I beg to differ.
• ZZ

  zodiacore

  Mar 16, 2019
  5.0
  This particular post office is so good I decided to actually write a review on them. The people here will have your back if you ever run into problems. These ladies have pulled through for me in countless situations. It's rare to see people this genuine at a post office.
• FM

  Fred Michel

  Apr 4, 2018
  5.0
  One of, if not the best experiences I've ever had at a post office. The staff are super considerate and helpful, and extremly kind and respectful. Will be going here again to ship out anything I need to get shipped.
• CC

  CrazyKnotts

  Apr 27, 2017
  1.0
  DO NOT ANSWER THEIR PHONE!!! So frustrating.

Frequently Asked Questions About United States Postal Service