The UPS Store

Reviews

• KW

  Katie Wagner

  Jan 17, 2026
  5.0
  Leaving 5 stars specifically for Aiden! I have never seen someone multitask so effectively and quickly while still making sure everything was done thoroughly and the customer was happy with their service. He is always pleasant and nice, which I'm sure on some days may be hard to do. I've even witnessed instances where customers have been rude to him, even though he's being extremely accommodating and friendly, and he still maintains a positive attitude and helps. I was at this location a few weeks ago when Aiden was NOT working, and the line was out the door. Staff were clearly taking their frustrations out on customers. One staff member even walked in, went behind the counter, and started yelling at people and throwing their packages down on the scale when they handed them to him... making faces and rolling his eyes at one of the older women who had a package that needed to go USPS versus UPS based on the return label. He literally yelled "This goes to USPS... Good luck shipping it because your box is wrong...NEXT!" The woman was confused and as she was walking out, I stepped out of the line and explained to her what was happening and showed her on the label where it said USPS. He wound up being my cashier and tried to "joke" making a comment to me that "people who don't read labels are dumb, right?" Unfortunately I was so disgusted with him that I forgot to get his name, but I believe it was Dan or Daniel. This obnoxiousness was such a giant contrast to the service you receive when Aiden is working! We tend to always leaving horrible reviews when we're unhappy, but I think we don't leave enough positive reviews with shoutouts to great employees, which is why I decided to shout out Aiden! 🫶🏼
• TP

  Tara Pollock

  Sep 15, 2025
  5.0
  I stop at this location probably twice a week. The guys that work here are great! Friendly and fast!
• DG

  Dan Gallant

  Aug 24, 2022
  5.0
  Expecting the worst after having a day, I came here to Secure Mail or whatever the right term is for sending important documents via mail. My man with glasses behind the counter, who I never got his name, offered to fax them and said it'd be quicker and cheaper. I thought I was back in 1996 but no and he was right! Saved me $, time and stress on a day I needed a break by going above and beyond. As long as I live in Conshy, I'll be loyally promoting this place.
• CC

  Chris

  Feb 1, 2019
  5.0
  Always friendly and helpful

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