United States Postal Service

Reviews

• KC

  Karen Colclasure

  May 7, 2026
  5.0
  I understand why the workers are sometimes frustrated and grumpy; they have customers expecting them to do things that they should not be doing: giving out tape, leaving long lines to go look for a package making the customers in the long lines even more upset, giving out advice on what the customer should do when they don’t know the customer’s situation and then having the customer get upset if it’s not what they want to hear. Put yourself in their shoes; they have to often work by themselves with long lines of customers staring at them and wanting them to be faster. I found Lucas, once I got to know him, a very nice person. I made it my mission to say something nice to him every time I go there. A simple “hey there” or “I know you were waiting just for me” to “I hope you are having a good day” makes a world of difference. At Easter time, I made little candy bags for each worker (Mitch and Lucas) that work the counter and took them in to say thanks for what you do. I also left a larger bag of goodies for others to share. Be kind; YOU can make a difference. I even made Lucas smile.
• JN

  J Nix

  Feb 17, 2026
  1.0
  I may never figure out why grumpy people have jobs where they have to work with the public. The two men that work at the counter of his post office are always grumpy always rude and huffy. You working customer service and customers have questions you don't have to be a jerk because we don't know everything about how the United States postal system works. Here's a tip Go find a job that makes you happy and you'll never work a day in your life! It's not your job to ruin people's day because you hate your job.
• KG

  Kristin G

  Jul 22, 2025
  1.0
  Terrible customer service, computer "crashed" and took over 10 minutes to not come back up according to the guy and of course was the only till operational so he couldn't help whatsoever.
• JM

  Jerry Moore

  May 8, 2025
  1.0
  The White City OR hours are posted as closing at 5PM, both in their website and doors. What I discovered today is that if they feel that the day is slow, they lock up at 4:30pm. There is no notification anywhere that this is the practice. I arrived today as the postal worker looked straight at me and a woman that entered just before me, gave his keys a flip and walked away with not even an acknowledgement. Ridiculous but not surprising behavior from a government employee

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