The UPS Store

Reviews

• LM

  Linda MacClanathan

  3 days ago
  5.0
  They are quick to help when I walk in. Never a long line. I go in quite often and every employee I have interacted with are always very nice.
• HG

  Heather Gonzalez

  Sep 25, 2026
  5.0
  This is my favorite location. If there is ever a line, it always moves quickly, employees are always very nice and helpful and it is a convenient location. Thanks for your help today Mason.
• BD

  Bree Duong

  Sep 22, 2026
  5.0
  Always a breeze and I appreciate all the helpful employees like Ray who get me in and out quickly
• AA

  Adrian R. Allen

  Sep 19, 2026
  5.0
  This store is my go to shipping store due to the friendly and professional service I receive. I haven't been to the store in a while but one of the associates, Ray still remembered me and unique facts about my family. A very personal touch. Professional and friendly service seems harder and harder to find but not for Ray. The way I see it is, shipping costs are high everywhere so might as well be treated nice in the process.
• JM

  Jeanette McCarthy

  Aug 24, 2026
  1.0
  If I could give zero stars….This store staff and management are beyond unprofessional and treat the very customers who consistently support their business with disrespect. I have shipped packages here daily for over two years I’ve never had a real problem to complain about until a couple of weeks ago. An employee treated me extremely unprofessionally and was unnecessarily rude and contemptuous, almost like they were already angry and spiteful when I walked up. Soon after I returned to ship another package, hoping to resolve/be heard about my experience. I asked to speak to the store manager and if there was a private place where we could speak-trying to avoid having this conversation out in the open . She walked me over to the side right next to everyone in line doing their orders. When I tried to explain what happened with the employee the week before she snapped at me almost immediately, and said, “I do not care about your complaint," and walked away mid-sentence. Not only was I shocked I was appalled. I approached her with discretion and a desire to be heard for what and how the employee had treated me and her answer was literally I. DO. NOT. CARE! Like I said, I’ve been coming in the store for two years daily sometimes multiple times a day never had an issue but the very first time I have an issue this is how it’s handled? The experience with the manager was worse than the experience with the employee but quite frankly very similar. I can’t tell you how awful of this has been. Even though I will have to drive a little farther away, I will 100% not return to this business. I will use FedEx down the street. I calculate I have spent anywhere from $200 to $800 a week, nearly $26,000 a year shipping at this store for my business. I would say I have been a loyal customer. Apparently that means absolutely nothing—- ok.

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