The UPS Store

Reviews

• AL

  Alex Lavatai

  May 11, 2026
  5.0
  Brody was so helpful !! And efficient. Thank you so much!!!!
• LF

  Laura Franklin

  Apr 23, 2026
  5.0
  Brody was so friendly and helpful when I was handling a large return order. He was very patient and gave me some helpful tips in handling my return order that I could ask the vendor I was working with. This branch is now my go to UPS spot! Thanks Brody! I will echo the sentiment of other reviews, parking lot needs better drainage design. The large puddle close to the driveway on SE 41st Street was a hassle. Brody: fantastic Puddle: very annoying
• DD

  Diane D'Andrea

  Apr 2, 2026
  5.0
  I was having issues with a signed PDF Through secure file Pro. I was out of ideas and had good experiences the past with the UPS store on Hawthorne in Portland . The two people working there helped me. They were very efficient ; working together , Helping me and moving the line of waiting people quickly. They both understood my issue and Lee ended up wrapping it up , resolving it. They were both very knowledgeable and patient . I feel they both went above and beyond. Highly recommend Thank you
• CO

  Cally Opall

  Jan 27, 2026
  1.0
  The woman with dark hair and fair skin who works here has the nastiest attitude and most unprofessional speaking tone. Every interaction I've had with her is highly unpleasant and she could benefit from a training on customer service, interpersonal skills, and professionalism. There haven't even been conflict, they're just simple questions or saying hello and she responds like she's attacking you. Inversely, the other employees have been nothing but wonderful like the tall caucasian man with silver hair and glasses, and the other gentlemen I've been helped with at the store. They've been delightful, she has not.
• NB

  Noel B

  Apr 28, 2024
  5.0
  I have been happy with my service here for two years. The staff have been friendly and accommodated my package and mail deliveries well.

Frequently Asked Questions About The UPS Store