FedEx Office Print & Ship Center

Reviews

• DD

  Delaney Denson

  2 days ago
  5.0
  Mike was awesome and made shipping my awkward shaped art a breeze. Shout out to Mike.
• AL

  Alex Lynch

  Jul 2, 2026
  1.0
  terrible service, terrible customer support, terrible company
• SC

  Scott C

  Jul 1, 2026
  1.0
  Repeatedly Poor Customer Service and Unprofessional Conduct: I visited this FedEx location to return an Apple computer using the QR code provided by Apple. Unfortunately, the customer service I received from Natalie was extremely disappointing and unprofessional. From the beginning of the interaction, Natalie made little to no eye contact, communicated minimally, and acted as though I was inconveniencing her. When her scanner would not scan the QR code, she simply said, “It won’t scan,” and then offered no further explanation, troubleshooting, or assistance. She questioned whether FedEx was even the correct return location, which was confusing given that Apple had directed me there for the return. I eventually noticed that below the QR code there was a “Drop-off QR Code Number” and asked her to try entering that instead. Once she used that number, the return processed successfully. However, she did not clearly communicate that the transaction had gone through. I had to ask whether it had been completed, and she simply responded, “Yes.” The overall interaction felt dismissive, rude, and unprofessional. There was no basic courtesy, no clear communication, and no effort to provide helpful customer service. I have also noticed that other Google reviews mention similar concerns involving the same employee, which makes this feel less like an isolated incident and more like an ongoing issue that management needs to address. Based on this experience, I will not return to this FedEx location and would not recommend it to others. FedEx and this location’s management should seriously review the customer service standards at this store, especially when multiple customers are reporting similar concerns.
• MG

  Mark G

  May 21, 2026
  5.0
  Wow Rob the manager was super helpful knowledgeable patient professional, and efficient in helping me get legal documents copied properly sized and preparing my 2-day letter shipping to the midwest .he went that extra mile to satisfy a customer. Fred Smith would be proud!
• CC

  C

  May 18, 2026
  5.0
  natalie is such a kind and helpful clerk

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