The UPS Store

Reviews

• SM

  Shelly Miller

  Jun 2, 2026
  5.0
  If you are looking for the absolute best shipping, packing, and printing services on Division, look no further than The UPS Store on Division. I am a frequent customer here using their drop off and shipping services and I can confidently say this location sets the gold standard for reliable mail services and local small business support. What truly sets this specific Division UPS store apart is its incredible staff. Every single time I walk through the door, I am greeted by a friendly, high-energy team that genuinely cares about helping customers. Whether dropping off a quick Amazon return, shipping a fragile package, or handling complex document printing, they treat every task with top-tier professionalism. Beyond their excellent customer service, their efficiency and proficiency are unmatched. Even during peak holiday seasons or busy afternoon rushes, the lines move incredibly fast. The staff is highly trained, knowledgeable about shipping regulations, and exceptionally quick on their feet. You never have to worry about long wait times or careless handling.
• DW

  Drew Whitted

  May 21, 2026
  1.0
  Mark is a terrible customer service representative for UPS. First, I was told that I needed to step out of line while at the counter so he could help the lady’s behind me in line that just walked in. Then after he finished, I asked him if he could print out a shipping label that was already paid for and sent to me by T-Mobile. After he finished with his flirty behavior with the lady’s that were behind me that if I forgot to mention, walked in after me. Mark then changed the way he was smiling from the girls and straight changed his body language and tried giving me an issue because I was shipping my boxed return package inside of a thick shipping bag that was sent to me by T-Mobile. I have worked for both FedEx ground and FedEx express and this is 100% acceptable. After Mark had two ask two other employees for clearance by two other associates that it was okay, Mark failed to mention that he was going to charge me money for a shipping label that was already paid for. Scandalous and unprofessional behavior from Marks actions. This was completely unnecessary and unacceptable racism behavior. Mark you don’t belong in customer service.
• MH

  mark harris

  May 12, 2026
  5.0
  Ups has got it down to a science. Thanks
• RK

  Rebecca Kelley

  May 1, 2026
  5.0
  Excellent customer service
• CS

  Cord Slatton

  Apr 20, 2026
  1.0
  Tried to charge me $3.20 to print a prepaid label for UPS. A scam, avoid this location.

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