United States Postal Service

Reviews

• AA

  Amy Alvarez

  May 4, 2026
  1.0
  The customer service was DISGUSTING!!!! The older lady there is so rude condescending🍅
• ES

  Emily Sarafinchan

  Apr 30, 2026
  1.0
  Sadly, I have to give this location a 1 star review, even though all the other employees I’ve interacted with have been kind. One employee in particular, who seems to have countless bad reviews already, is constantly rude, dismissive, and unprofessional. “Older lady with brown/grey hair”, as all the other reviews call her. I believe her name is Annette? Every single time I am there, she’s raising her voice at customers and making snarky or condescending comments. She scolds people and treats them like an inconvenience. Yells “NEXT!” while the current customer is still asking questions standing right in front of her, but apparently she’s done with the conversation. Yells “WRONG PLACE!!” when she notices a customer in line has a package for a different place. Seems like she’s been there for years as some of the reviews about her are very old. Like me, people come to USPS with questions all the time. Most customers don’t fully understand shipping, packaging, or mailing requirements. That’s EXACTLY what USPS is there for! To help people figure things out, answer questions, and guide them through the process. Employees are there to assist customers, not make them feel bad for not already knowing everything. She is an absolute horrible human being from how I’ve seen her treat people. She provides no help. This happens every time I’m there, so it’s not a one-off situation. Not only when I’m there, but everyone who I’ve talked to in the area has dealt with “the mean old grey hair lady from USPS.” Management seriously needs to address this.
• AK

  Alina Khabibova

  Apr 25, 2026
  1.0
  I’ve had a very frustrating experience at this location. I come in about once a week to drop off packages (typically 40–50), and I’ve always used the back dock and placed them in the designated bin without issue—until recently. An older employee with gray hair and glasses was extremely rude and told me they “don’t have the equipment” to handle that many packages and that I need to go elsewhere. I’ve never had this problem at any other post office or with any other employee. She also claimed this location is “not for commercial use,” which doesn’t make sense given the volume I bring is fairly standard for small businesses. When I returned another time, she spoke to me in a very condescending tone, saying, “I thought we had gone over this,” as if I were a child. She then told me I could only bring 2–3 packages at a time, which is ridiculous .This felt less like a policy issue and more like laziness to do her job. The way I was treated was disrespectful and unprofessional. I’ll be taking my business elsewhere to avoid dealing with this kind of behavior again.
• EH

  Eric Hamilton

  Apr 24, 2026
  1.0
  Doesn't matter if only one person is behind you. If that's somebody that the front counter person wants to have a chat with, you're going to be asked to leave, even if you're just addressing an envelope. Special people get special treatment, I guess. Maybe it's a locals-only post office.
• VC

  V C

  Apr 20, 2026
  1.0
  I came in today around 4:50 PM (close time listed as 5:30pm) to mail an important letter for my federal and state taxes. I was already inside the building well before closing, trying to confirm the address on my form, when an employee who was an old lady with gray hair abruptly shut the door early and announced they were closed while I was still there. When I explained I had already been inside before closing, she cut me off and refused to help and shouted “IM CLOSED!!” The tone was dismissive and disrespectful for no reason, especially given how simple the request was. The way this situation was handled didn’t sit right with me at all, zero customer service skills. I was clearly there on time, and the lack of basic courtesy and willingness to assist felt off. This wasn’t just bad customer service, it was unprofessional and unacceptable. Management should take a serious look at how customers are being treated at this location.

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