United States Postal Service

Reviews

• DI

  Doug Isaacson

  Aug 13, 2026
  5.0
  I had a missing package for 2 days. I went down to the post office and they said they will work on it and I had the package that afternoon. Way more professional. I think they have new leadership and it works! Great job! Keep up the good work!
• JK

  J K

  May 10, 2024
  1.0
  The post office in Banks has lost three packages of my wife’s in three consecutive days and we are missing countless documents from banks and the government that should have been received weeks ago. We were finally able to contact the postmaster at that location and she was less than helpful basically told us to double check our mailbox. I think we would’ve noticed three large packages sitting in our mailbox. When asked if she could come down to the mailbox and see if they got put in the wrong box, which is located less than two minutes away from facilities, she declined and refused to give us more help. Very put out and inconvenienced by the fact that we are missing hundreds and hundreds of dollars worth packages that have be misplaced. Would highly recommend avoiding getting anything shipped through this location as much as possible. When my wife went down there and spoke to somebody in person she saw a stack of complaints that was over 100 pieces of paper. You would hope that they would put forth at least a little effort and treat somebody with the slightest amount of respect after they have fail at there job and have been unable to competently complete their task but apparently that’s not a requirement at that location. One star is more than they deserve.
• RR

  Raiden

  Apr 2, 2018
  1.0
  Most small town USPS offices have friendly staff. This one though... A ebay buyer wanted to use 1st Priority Parcel to save a few bucks. I agreed, printed the prepaid USPS label, and went here to buy a mailer to ship the item. Once I got here, there was literally FREE tape on his desk, instead.. this guy with no name tag, suggests I buy 22 YARDS of tape for my tiny package. I'm never coming back here, ever. I hope they go out of business.
• EF

  Elena Van Frank

  Mar 22, 2018
  1.0
  I ordered a package from Etsy and it was tracked and said it was delivered on Monday around 3:18. I check the mail and my package is nowhere to be found. It said it had arrived to the post office so I called them and they answered once, saying it wasn’t in their possession and that they would “check” for it when they made their rounds. Every other call I’ve made has been completely ignored. Absolutely disgusted because my package was for an anniversary trip I’m leaving for tomorrow and now I won’t have that gift to give. It’s a shame.
• BJ

  Bob Johnson

  Jan 7, 2018
  1.0
  Slow service, when box becomes full they cram letters in and that is somewhat damaging to the contents inside

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