With a focus on the community of small businesses and consumers, Staples in Albany, OR provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Almost everything was overpriced compared to other stores. The bathrooms were absolutely disgusting and looked like they hadn't been cleaned in a year. The toilet paper roll was on the ground because the dispenser was broken, and they had no paper towels. Toilets had a scummy mildew ring from not being cleaned, and the outside of the toilets were covered in excrement. The floors and walls matched the toilet.
One staff member was working very hard to help all of the customers.. while the only other staff member stood there and stared at the line of customers, telling us to hold on, and occasionally talking into his headset to ask the busy employee (who was literally standing at the next register over) to come and help us.
The one helpful worker apologized multiple times and said he'd been working open to close for multiple days, with little to no help. He was super nice and really helpful, and I felt bad for him.
The other worker just walked around not really doing anything.
EM
Erica Mathers
May 2, 2026
5.0
I used their drop off for a mUPS package I was mailing out. Very convenient.
SW
Sam Willis
Apr 17, 2026
1.0
Why am I waiting 13 minutes for an Amazon return while there are 3 employees standing behind me in the copy and print center?
KB
Kaci B
Apr 15, 2026
4.0
Service was great, friendly staff. Bathrooms were disgusting! I've never seen more than 3 customers in this place at a time so there should be no reason for the bathrooms to be left in the state they were. These employees clearly have plenty of time on their hands.
SF
Scott Foss
Apr 14, 2026
5.0
The staff in the print shop are amazing! The line for Amazon returns was long and not so amazing.
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