RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
The delivery went well. The delivery men were very courteous, explained what they needed to do to set up, and removed packaging when finished.
MK
Maria Kennedy
Sep 23, 2026
1.0
Purchased a washer through Wayfair and delivery was through this company. I was supposed to have haul away and installation services, now I have proof on doorbell footage of worker saying it wasn’t included and Wayfair absolutely refusing to help me with a refund of delivery fee. To me, I think the worker just didn’t want to do his job! Now I have a washer in the middle of my living room.
SP
Sue Patterson
Sep 17, 2026
1.0
Delivery time is terrible. Customer service isn't any help.
They are trained to tell you things that will appease you but actually do nothing to better the situation.
Ordered a new mattress that was received at there local hub then was asked to choose a delivery date. Was only given one date to choose from which happened to be 6 weeks wait. They told me they deliver to my area every third Monday but the delivery date I was given was the fourth Monday of the second month. So all in all had to wait 9 weeks to get my merchandise that I not only paid in full at the time of order but also paid a pricey fuel charge in full. Definitely do not expect your delivery in a timely manner from this company. Choose wisely and get your deliveries from someone else.
GG
Ginger
Sep 15, 2026
1.0
Delivery/Install crew left the dryer vent tube loose or disconnected. They installed at 12pm, I texted the delivery driver at 2pm with a photo of the issue of the dryer vent not being connected, asked them to come back & fix it. He read the messages & didn’t respond. I’ve called the delivery company & Sams dot com several times today & the issue still hasn’t been resolved! Ridiculous!!
JM
Julia Melton
Sep 10, 2026
5.0
Natavis and Malcolm did a great job delivering and installing the washer. They took out the old washer, made sure the old pedestal fit the new washer, installed the new one, and made sure it worked. They were courteous, patient, and knowledgeable. Thank you also for helping get the dust and dirt off the pedestal.
Great communication via smartphone. Kept me up to date on when the delivery would be there. I highly recommend them! Thank you for all your hard work!
RXO provides last mile logistics services for heavy goods, arranging millions of deliveries and installations annually across North America.
Where is RXO located?
RXO is located at 7001 East 38th Street, Suite 7049-7061, Tulsa, OK 74145, United States.
What are RXO's hours of operation?
RXO is open Tuesday, Wednesday, Friday, and Saturday from 8:00 AM to 5:00 PM, and closed on Monday, Thursday, and Sunday.
How can I contact RXO for last mile delivery inquiries?
You can contact RXO via their main phone number +1 800-883-4593 or email them at lastmile@rxo.com.
In which languages does RXO offer customer service?
RXO offers customer service in English and Spanish.
What kind of companies are located near RXO's facility that might relate to logistics?
Nearby companies related to logistics include Express Courier International and Excel3PL, which also provide courier, delivery, and freight services.
Are there any nearby furniture stores close to RXO?
Yes, there are nearby furniture stores such as Super Discount Merchandise and Express Imports located close to RXO, which could be part of the supply chain ecosystem.
What are some nearby businesses related to building supplies that might complement RXO's services?
Nearby building supply stores like Building Supply Company and Specialty Products & Insulation might supply products that require RXO's last mile delivery services.
Does RXO have an online presence where I can learn more about their services?
Yes, RXO maintains a website at https://www.rxo.com and a LinkedIn page at https://www.linkedin.com/company/rxo/. They are also active on Facebook, Twitter (@rxoinc), and Instagram (@rxo.inc).
When was RXO established and how experienced is the company?
RXO was established in 1989 and has decades of experience in providing last mile logistics services for heavy goods.
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