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United States Postal Service

2.8
(38 reviews)

Business Details

402 E Grand Ave, Ponca City, OK
74601, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 402 E Grand Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
402 E Grand Ave, Ponca City, OK
74601, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 1:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.8
38 reviews
5 stars
14
4 stars
3
3 stars
1
2 stars
0
1 star
20
  • S2
    Spirits 2024
    Feb 19, 2026
    1.0
    They keep leaving my mailbox open and my mail ends up all over the street. Im consistently getting other peoples mail. How hard is it to read an envelope and put it in the matching mailbox?? Ponca city needs to do better this is pathetic.
  • MG
    Marky Greenthumb
    Aug 21, 2025
    1.0
    On August 21st, I visited the Ponca City Post Office to set up a new PO box and send several certified letters. The employee I dealt with, a bald man working the front counter at approximately 1:12 p.m., was unhelpful and unprofessional from the start. Despite providing all the required forms of identification—including my driver's license and vehicle insurance —he repeatedly made the process difficult. He took my phone to the back to "copy" my insurance information, only to return and claim it wasn't valid, demanding a third form of ID. He rolled his eyes several times and his dismissive attitude suggested he was unwilling to complete the service. After I asked him why he was making the process so difficult, he refused to help me any further and told me he would not service me. This behavior is unacceptable. I had important mail to send and was treated with disrespect despite following all the proper procedures. It is my hope that management will address this employee's conduct and ensure that all customers are treated with the professionalism they deserve. He seemed quite lazy, dismissive, And just simply didn't want to do the task. (I'll admit, I called him a couple rude names on the way out the door of course, I was extremely mad.)
  • MM
    MaryFaith Mobley
    Dec 28, 2018
    1.0
    Most of the old women here are extremely rude and passive aggressive. I wouldn't go here if I didn't have to. They also don't give any care what so ever to the fact that my maillady doesnt do her job correctly because she has "an ankle problem" so everytime I get a package I have to drive 15min across town to get it because my mailwoman doesnt walk up to my door and leave it there...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 11, 2026Yext Knowledge Graph
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