RXO

Reviews

• GE

  Garth Edwards

  Jun 6, 2026
  1.0
  RXO canceled delivery at the last minute. Company lied and said I was not home. I was home and have a ring camera. No deliver was attempted.
• DA

  Dulce A

  Sep 17, 2024
  1.0
  I was supposed to get delivery today. They gave me a time and waited the 5 hour delivery window for nothing to show up. I call to get an update because they did not provide one themselves. They said they were running late but would deliver today in a couple of hours. I waited a few more hours and still no delivery. Called again for an update because I had not heard from anyone. Again they say they are running late but that there were two people before me. 10 pm comes around my husband calls and they tell him they are closed. Crappy service never got an update or a rescheduled time. Wasted my whole day and they still can’t tell me when they will deliver.
• DD

  Derek

  Dec 5, 2023
  3.0
  Scheduled a Dec 6 delivery and took the day off work to receive the delivery. Just to get an email the day before (not even a phone call) that they rescheduled the delivery for a week out.. Now I have to take another day off work. Hoping they don't reschedule again. Horrible customer service. Contacted them 12/5/23 and got nowhere with customer service person. Update, after leaving a one star review Thomas Wright Senior Specialist, Customer Accounts, got the problem solved right away. Very professional.. Shipment got delivered on original delivery day. So I'll change it to three stars.
• PB

  Perry Brooks

  Nov 11, 2022
  1.0
  The delivery guy comes to the front porch and doesn’t ring the bell. We were home at the time. He shows up one minute prior the closing end of a four hour window.

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