Certified by United States Postal Service • Aug 16, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 118 S 11th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 16, 2026
Certified by United States Postal Service • Aug 16, 2026
Monday8:00 AM - 4:00 PM
Tuesday8:00 AM - 4:00 PM
Wednesday8:00 AM - 4:00 PM
Thursday8:00 AM - 4:00 PM
Friday8:00 AM - 4:00 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 32 items
USPS Services
32 items
BIOIPPB
BRMACCTBAL
BRMNEW
BULKMAILACCEPT
BULKMAILACCTBAL
BULKMAILNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GENERALDELIVERY
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE
Reviews
2.9
42 reviews
5 stars
18
4 stars0
3 stars
3
2 stars0
1 star
21
EH
EILEEN HAMMOND
Aug 11, 2026
1.0
Went to return a package. Girl rude. Needed help with label on pkg. refused. RUDE!!!!
But had time to go to car for someone to get a pkg outside while we all waited
CS
Connie Stacy
Jul 28, 2026
5.0
Sent a letter out priority mail 07/20, paid the $12.90 to track it since going to a PO Box, then I LOST the tracking number! I went in today, 07/28, apologized and asked if they could do me a favor and find my tracking number since I had found out it had not yet been received. I couldn’t believe how nice they were. The nice guy who was in the front said he didn’t have access since he had not done the transaction, asked someone in an office, I assume maybe a postmaster since she had access. Angie came out and went through records from 07/20 and found it from the bit of information I did have, then even tracked it for me! So nice and helpful.
LL
Li
Jun 7, 2026
5.0
Every-time I’ve been to this post office to send out mails (packages) or pick-up, the staff have always been so kind and patient with me.
BP
Brimstone Prayer
Jun 4, 2026
1.0
There is nothing worse than expecting a package and following the tracking number only to find out it says delivered, but there is nothing there no picture no package nothing. Then have to go through a phone system that dosent do anything to help you. I don't use the USPS service because they are never on time and it's a act of congress to get any answers. The business used them to send my package and now I have to wait longer for something I should have got on time. Horrible service and delivery.
GD
Gary DeMarco
Apr 11, 2026
1.0
Terrible service. Lived here for 11 years now and over the last year every single package I get to my home is marked delivered and not actually delivered. Worst part, I can’t file claims because they claim GPS on scan says delivered to correct address. If that’s the case and it’s not actually there and my cameras do not show a package actually being delivered, I assume the driver is doing something suspicious.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 118 S 11th St?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and you can also get passport photos taken by appointment.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
How can I obtain a PO Box at this location?
You can reserve a PO Box online and complete the setup in person by bringing two valid IDs and your application to the Post Office.
Is it possible to access PO Boxes after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes located in the lobby, but access hours may vary by location, so confirm with this Post Office.
Where can I get a passport photo taken near the United States Postal Service at 118 S 11th St?
Passport photos are available at this Post Office by appointment. Nearby, you can also visit Primary Eyecare Associates or Collinsville Primary Eye Care for health-related services before or after your visit.
What nearby cafes can I visit before or after mailing packages?
You can enjoy coffee at T3 Coffee Co., T3 Roasters, or Scoops & Grinds, all nearby the Post Office, perfect for a quick break when handling errands.
Are there any nearby services related to health and wellness near this Post Office?
Yes, nearby options include Treasure Pediatric Care, Landreth Chiropractic and Family Wellness, and Will Grovenburg, OD for various health and medical needs.
Which public services are located near the United States Postal Service at 118 S 11th St?
Nearby public services include Reliable Trash Service LLC for waste management and the Collinsville Police Department for law enforcement and community safety.
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