Brand Certified
United States Postal Service
2.2(130 reviews)
Certified by United States Postal Service • Aug 30, 2026
Business Details
4040 Erie St, Willoughby, OH
44094, United States
Certified by United States Postal Service • Aug 30, 2026
(800) 275-8777
Certified by United States Postal Service • Aug 30, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Aug 30, 2026
About
Certified by United States Postal Service • Aug 30, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4040 Erie St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 30, 2026
Hours
Certified by United States Postal Service • Aug 30, 2026
Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday8:00 AM - 2:00 PM
SundayClosed
Products & Services
1 list · 35 items
Explore offerings from United States Postal Service on 4040 Erie St in Willoughby, with popular services available at this location.
Reviews
2.2
130 reviews
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32
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86
- JAJennifer AngeloAug 19, 20261.0Stephanie has to be one of the rudest postal worker ever. Everytime I have ever had an issue she is so nasty. She acts like everything is an inconvenience. I don't know how she's still employed. If you're that miserable work somewhere else.
- MBMichael BennettJun 11, 20261.0walk in passport hours are advertised. they are appointment only. even if the lobby is empty and you have everything you need they will not help you
- EKElena KelleyMay 28, 20265.0Malinda & Chris were incredibly kind, patient, and helpful. They both went above and beyond to make sure all of my needs were taken care of and that I fully understood my options. It’s rare to come across customer service this caring and genuine — I truly appreciate their help.
- MTMelissa TitleMay 18, 20262.0Received no help from the multiple employees I spoke with after the tracking information was incorrectly updated on an important parcel by this post office. I was bounced around and left on hold until they ultimately hung up on me.
- RSRobert SchminkyMay 11, 20261.0The Stamp Out Hunger 2026 initiative is ignored by the Willoughby Post Office letter carriers. Very disappointing. Updates: a postal carrier came by to pick up donated food. Placed IN PLANE SITE!!! Postal carrier said he missed it… Twice… I don’t trust USPS I’ll take our donations to a local food pantry. I no longer trust Willoughby USPS.)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified August 30, 2026Yext Knowledge Graph
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