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The UPS Store

3.9
(194 reviews)

Business Details

5900 Som Center Rd, Willoughby, OH
44094, United States
(440) 943-5544

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0357 in Willoughby offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Pine Ridge Plaza - Intersection Of Som Center Road & Route 84.

Details

  • DeliveryNot available

Location

The UPS Store
5900 Som Center Rd, Willoughby, OH
44094, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
Sunday11:00 AM - 4:00 PM
9/7/20269:00 AM - 7:00 PM
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Products & Services

2 lists · 72 items

Explore offerings from The UPS Store on 5900 Som Center Rd in Willoughby, with popular printing products, printing services, mailbox services, and small business services available at this location.

Product Services

70 items

Printing Products

Flyers
Brochures
Presentations and Manuals
Newsletters
Business Cards
Letterhead
Postcards
Posters
Banners
Invitations
Menus

Printing Services

Mobile Printing
Full Service Digital Printing
Binding
Laminating
Stapling
Collating
Padding
Folding
24-Hour Access
Color and Black & White Printing and Copying
Shrink Wrapping

Mailbox Services

Package Acceptance
Package Receipt Notification
Mail Forwarding
24-Hour Access
Call-in MailCheck

Small Business Services

Fax Services, Send and Receive
Printed Marketing & Business Materials
Graphic Design
House Account Program
Computer Rental
Internet Access

Mailing Services

Stamps & Metered Mail
Priority Mail®
Express Mail®
Parcel Post®
First Class Mail®
Global Express Guaranteed®
Delivery Confirmation™
Signature Confirmation®
Certified Mail™ with Return Receipt
Every Door Direct Mail Retail™

Shipping Services

UPS Next Day Air® Early
UPS Next Day Air®
UPS Next Day Air Saver®
UPS 2nd Day Air A.M.®
UPS 2nd Day Air®
UPS 3 Day Select®
UPS Ground
UPS International
UPS My Choice(SM)

Packing Services

Custom Packaging
Packaging Boxes & Supplies
Electronics Packaging
Pack & Ship Guarantee
Luggage Box
Packaging Peanuts Recycling
Moving Boxes & Supplies

Freight

Total Shipping
Ground Freight
Custom Crating
Air Freight
International Air and Ocean Freight

Additional Products and Services

Office Products and Supplies
Notary Services
Rubber Stamps
Shredding
Live Scan/Digital Fingerprinting/Fingerprinting
Time-Saving Kiosk

Programs

2 items

Programs

EGSR
Shredding

Reviews

3.9
194 reviews
5 stars
125
4 stars
18
3 stars
0
2 stars
6
1 star
45
  • CB
    Charlesr Brandichjr
    6 days ago
    5.0
    Good access
  • TA
    Thomas Adams
    Oct 6, 2026
    5.0
    Fast easy. Great staff
  • AA
    Aimee Ayala
    Oct 4, 2026
    1.0
    The staff in that store are very rude. Every time I am in there, they are rude,and never smile. Just the last time I was there the one employee smelled so bad if cigarettes and was nasty to me. I try avoiding this place as much as possible.
  • AM
    Alyce McCloud
    Sep 1, 2026
    1.0
    I went to ship an international document over the weekend, and it was impossible. The guy working acted like i inconvenienced his day and didnt was very difficult. I gave him the typed address on a piece of paper bc it was Greek and I didnt want to mess it up and he still asked me for information when it was right in front of him. I had to correct the info on the screen 3x before he finally got it right. ( NAME, EMAIL AND THEN HE PUT IT AS A RESIDENCE NOT A BUSINESS) Then when he tried to send it ( apparently it was 52 dollars to ship 1 piece of paper) it failed and he told me to go to Mayfield or try a different day. I told him he needed to try a manager or try again bc i just waited this whole time. Eventually he got his manager on the phone who was also unable to help and i had to leave without shipping my document. The entire process was frustrating and the employee was not helpful at all.
  • RT
    R T
    Aug 26, 2026
    1.0
    I brought two Amazon returns to the store with the barcodes on my phone. The woman at the counter stated flat out that I would need to pay for the label to be printed as well as each box to be packaged. I've returned Amazon items there many times over the recent years, and never had to do this. So instead, I drove home and called Amazon where the representative assured me with no uncertainty that they were supposed to handle it the way they have for every other package I took there. So I had the return location changed to Staples, where everything went as usual. The UPS store chain won't see me again.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0357 in Willoughby offer?

The UPS Store #0357 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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