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The UPS Store

4.4
(112 reviews)

Business Details

19885 Detroit Rd, Rocky River, OH
44116, United States
(440) 333-4810

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1308 in Rocky River offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - River Square Plaza Next To Medical Center.

Details

  • DeliveryNot available

Location

The UPS Store
19885 Detroit Rd, Rocky River, OH
44116, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday10:00 AM - 4:00 PM
Sunday10:00 AM - 3:00 PM
7/4/202610:00 AM - 4:00 PM
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Products & Services

2 lists · 80 items

Explore offerings from The UPS Store on 19885 Detroit Rd in Rocky River, with popular printing products, printing services, mailbox services, and small business services available at this location.

Product Services

76 items

Printing Products

Flyers
Brochures
Presentations and Manuals
Newsletters
Business Cards
Letterhead
Postcards
Posters
Banners
Invitations
Menus
Calendars

Printing Services

Mobile Printing
Full Service Digital Printing
Binding
Laminating
Stapling
Wide Format Printing
Collating
Padding
Folding
24-Hour Access
Color and Black & White Printing and Copying
Shrink Wrapping
Mounting

Mailbox Services

Package Acceptance
Package Receipt Notification
Mail Forwarding
24-Hour Access
Call-in MailCheck

Small Business Services

Fax Services, Send and Receive
Printed Marketing & Business Materials
Graphic Design
Direct Mail Solutions
House Account Program
Vendor Referral Program
Computer Rental
Internet Access

Mailing Services

Stamps & Metered Mail
Priority Mail®
Express Mail®
Parcel Post®
First Class Mail®
Global Express Guaranteed®
Delivery Confirmation™
Signature Confirmation®
Certified Mail™ with Return Receipt
Every Door Direct Mail Retail™

Shipping Services

UPS Next Day Air® Early
UPS Next Day Air®
UPS Next Day Air Saver®
UPS 2nd Day Air A.M.®
UPS 2nd Day Air®
UPS 3 Day Select®
UPS Ground
UPS International
UPS My Choice(SM)

Packing Services

Custom Packaging
Packaging Boxes & Supplies
Electronics Packaging
Pack & Ship Guarantee
Luggage Box
Packaging Peanuts Recycling
Moving Boxes & Supplies

Freight

Total Shipping
Ground Freight
Custom Crating
Air Freight
International Air and Ocean Freight

Additional Products and Services

Office Products and Supplies
Notary Services
Passport/ID Photo Services
Rubber Stamps
Shredding
Live Scan/Digital Fingerprinting/Fingerprinting
Time-Saving Kiosk

Programs

4 items

Programs

Freight Program
EGSR
Shredding
EDV

Reviews

4.4
112 reviews
5 stars
93
4 stars
3
3 stars
0
2 stars
0
1 star
16
  • KS
    Kejdi Sulaj
    Apr 18, 2026
    5.0
    Wonderful staff
  • KK
    Kathleen
    Jan 18, 2026
    5.0
    The employees at the Rocky River store are amazing! So helpful every time I go there!
  • SP
    Sundee Parcaro
    Dec 15, 2023
    5.0
    Everyone very nice & helpful. Doreen (Rocky River) is exceptionally so; & very patient! She helped make sure a package address was corrected while in transit!! Wonderful customer service
  • PL
    Paul Laughlin
    Oct 9, 2023
    1.0
    I stopped in again just now on March 12, 2024 at 2:15pm. Same slender gentleman working from last time. No name tag. Wish they had name tags. He was eating so he just gestured for me to come over. He was in such a hurry he was literally ripping the Amazon items out of my hand. I have NEVER had someone do this at ANY UPS store. I get you are busy but wow. Then when I had to tap to bring one code up he came a cross annoyed bec he was in a hurry. It took maybe five seconds. He printed out the receipt for the return and handed it to me and said next customer. No “have a nice day” or anything. Basically no acknowledging the human in front of him, me. He needs to learn about customer service and the niceties. It’s not a race. I work in customer service myself and would never treat someone like a number. That’s exactly what he did to me today and before. I’m a human being. I get you are busy etc but this has been my experience each time. I won’t be back. Sounds like some training could be beneficial. Today I walked in. The woman and man behind the counter ignored me and said nothing. No eye contact at all.Then another woman from back came up and didn’t say anything to me, just gestured down here. Was very uncomfortable environment and not a friendly feel from the staff. I get they are busy but the niceties are important. I myself work in customer service. A smile and hello/thank you/we’ll be with you in a moment/have a good day goes a long way. Just sayin 😕
  • RA
    Renee Armagno
    May 31, 2023
    5.0
    Staff was very helpful with an Amazon return. Jake took the time to help with the process.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1308 in Rocky River offer?

The UPS Store #1308 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

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