United States Postal Service

Reviews

• NK

  Nick Kossow

  Sep 24, 2026
  1.0
  Apparently, the construction on Ft. Meigs Road has made it too dangerous for the mail carrier to deliver our mail, even though up until about a week and a half ago, we were receiving it just fine. My wife had been waiting for medication to arrive and it was only through tracking the shipment that we found out that our mail was being held. Not only was there no notification given to us by the mail carrier or post office, but they also had the audacity to claim that WE asked them to pause delivery! This is so beyond wrong that I don't even know where to begin. My wife and I both work and cannot make it to the post office during their normal business hours; luckily, I was off today and was able to pick up our mail. When I asked what was going on and who actually paused my mail, I was given over to the location's supervisor, who was less than helpful and didn't even seem to care one bit that there was notification that our service had been paused. When I asked who paused it she tod me it was ODOT. Then, she changed her story to say that it was too dangerous to deliver the mail, because the driver might get rear-ended(which could happen on any road at any time). I also got the same story when I asked why we hadn't received any type of notification. I felt completely dismissed and was offered no alternative solution. I would give this location 0 if I could.
• BS

  Bassam Sidiki

  Sep 21, 2026
  1.0
  Rude, unprofessional, contemptuous. I would pull out a thesaurus for more words except they lost it, along with some 20 other books that I posted through media mail about a month ago. Probably 300 dollars worth of books. When I walked in and was struggling with the box the guy just stood there with his apathetic face and wouldn’t even lend me a working pen to write the address on it. I should have known from that day that I would never see my books again. I lost the tracking number so that’s my fault, but they wouldn’t find another way to help me. They could, but they wouldn’t. The missing mail search is also useless. Waste of space.
• LS

  larry s

  Sep 2, 2026
  1.0
  I am writing to express my disappointment regarding my recent experiences at this USPS location. Unfortunately, every interaction I have had with an employee named Elaina has been unpleasant. She consistently speaks in a hostile and unprofessional tone, making what should be a simple visit unnecessarily stressful. I will not go into the specifics of my experience today, but it was the final incident that convinced me I can no longer use this location. During my visit, Elaina was unwilling to answer my questions or provide the assistance I needed. As a customer, I expect USPS employees to be knowledgeable, courteous, and willing to help. Instead, I left feeling ignored and frustrated. Before visiting today, I read many of the online reviews for this location and noticed that my experience appears to be consistent with concerns raised by other customers. I had hoped those reviews did not reflect the typical level of service, but unfortunately, my experience only reinforced them. Although this USPS location is the closest and most convenient for me, I have decided that I will no longer do business there. I will gladly travel to another location to ship my packages rather than continue dealing with this level of customer service. I rarely leave negative reviews because I understand everyone can have an off day. However, the repeated lack of professionalism at this location has reached a point where I felt it was necessary to bring it to management’s attention. I would appreciate it if a member of management would review this matter and contact me regarding my concerns. Thank you for your time and attention.
• SJ

  Shannin Jones

  Aug 12, 2026
  1.0
  Honestly, I’ve never experienced such a dismissive staff. Not sure if writing a review will change anything but if you have the option to go somewhere else I would highly recommend you do that. I was able to complete everything I needed to get done but I can’t remember a time I’d been made to feel like such an inconvenience. I’ve received better customer service at Walmart during Black Friday and that’s saying something. If the office had been busy when I went in I would at least understand the demeanors but there was never more than 2 customers in the place at a single time.
• LS

  Ly Stoner

  Aug 8, 2026
  1.0
  If I could give 0 star I would. Rude employee.

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