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USPS self-service kiosk
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United States Postal Service

2.4
(164 reviews)

Business Details

102 W Main St, New Albany, OH
43054, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 102 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
102 W Main St, New Albany, OH
43054, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 35 items

USPS Services

35 items

APC
BIOBIORT
BIOIPPB
BRMACCTBAL
BRMNEW
BULKMAILACCEPT
BULKMAILACCTBAL
BULKMAILNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GENERALDELIVERY
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY

Reviews

2.4
164 reviews
5 stars
46
4 stars
8
3 stars
3
2 stars
12
1 star
95
  • CC
    Cheryl
    1 day ago
    2.0
    This review is regarding two workers, one with glasses and one without. I needed to buy a large mailing envelope. The woman without glasses was super helpful. She answered my questions and directed me to the correct area to find the envelopes. 5 stars for her. After I completed addressing the envelope and placing my items in it, there was a male customer having a conversation at the counter the woman without glasses, . The worker with glasses (who wasn't taking care of a customer) was talking to him as well. I waited until she decided to acknowledge me to be called to the counter. I told her what I needed to mail, she asked me questions super quickly, and started talking again to the other customer, completely ignoring me. She talked to him the entire time I was standing in front of her. She was so involved in talking to him. I had questions, and couldn't get a word in. When I did ask them, her look to me was like 'why are you interrupting me?' She only stopped talking to the other man to say "I need you to answer the survey on the screen." It was a picture of three emojis- a sad face, a neutral face and a happy face. To the woman with glasses- if a customer is standing in front of you, at least have the decency to engage with them the transaction they need to complete.
  • DM
    Denise Medina
    Aug 11, 2026
    4.0
    Surprisingly, everyone was smiling and friendly. I was in and out fast. Parking was available. Keep up the good work 👏
  • IO
    iz o
    Jun 22, 2026
    5.0
    Great staff & great service getting my passport taken care of ✌️
  • EW
    Emma Wang
    Jun 15, 2026
    2.0
    I use my local office for business mailing. I have had a recurring issue of them pulling envelopes sent to me and flagging them as "parcels" and charging me an addition $6. Over and over. When I would ask them why, they would say "Its a package". I looked up info online which showed it was qualified as an envelope/first class mail. I called USPS and spoke to customer service and they confirmed it would be an envelope. Finally spoke to the postmaster in person today and she measured it and confirmed it was. I hope they will remedy the situation and it won't be a continued problem.
  • CC
    ColumbusMom
    Jun 7, 2026
    5.0
    I’ve never had anything less than a helpful experience at the post office. Whatever challenges I may have had come from the larger bureaucracy— not my local office. If you approach them with courtesy and common sense, I consistently see employees offer the same in return.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified August 30, 2026Yext Knowledge Graph
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