Brand Certified
United States Postal Service
2.3(158 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
102 W Main St, New Albany, OH
43054, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 102 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Reviews
2.3
158 reviews
5 stars
42
4 stars
7
3 stars
3
2 stars
10
1 star
96
- MSMichael Sponsler2 days ago5.0Staff is friendly and efficient. Thank you for your service to the USA
- ATAmanda TredeMay 13, 20265.0Short wait time and the man who helped me was very polite and efficient. Thank you!
- MDMaya DomingoApr 25, 20261.0The women who were working the counter today had an extremely lazy, and rude attitude. They made a simple process more difficult, and when a line formed, one of the employees just went to the back instead of helping the crowd of people. They barely got up off their stools. With this neighborhood, I assumed it would be decent service. Nope!
- ABAdera BoudreauxApr 17, 20261.0This was one of the most unprofessional experiences I’ve had at a passport acceptance facility. From the moment I walked in, I was told their photo machine was down and to go to CVS—even though I had a scheduled appointment with photo services. What should have been a quick 10–15 minute appointment turned into over an hour, despite me arriving early and prepared. The situation got worse when the clerk attempted to decline my certified birth certificate but could not provide any written policy or official guideline to support that decision. Instead of offering clear guidance, I overheard staff in the back making snide comments like “it doesn’t matter, she’ll just have to pay more,” followed by laughing. That level of unprofessionalism and lack of respect is completely unacceptable—especially when handling important legal documents. If there are specific requirements, staff should be able to clearly explain them and treat customers with basic respect. Instead, I was met with poor communication, wasted time, and inappropriate behavior. This experience reflects a serious need for better training, accountability, and customer service at this location.
- EDEllie D.Apr 10, 20261.0While most employees at this location are consistently professional and pleasant, one counter employee—a mid-aged blonde woman with glasses—stands in sharp contrast. Her demeanor is routinely rude and dismissive, creating an unnecessarily negative experience. This is particularly concerning given the otherwise positive service provided by the rest of the team. This is something that should be addressed promptly, as it impacts both customer experience and reflects unfairly on the many courteous employees at this location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 102 W Main St offer?
This Post Office provides mail and package shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I get a passport application and photo at this Post Office?
Yes, first-time passport applications and photos are accepted here. Please complete and print the application before applying and make an appointment for photo services.
Do I need an appointment for passport services?
Most passport services require an appointment via the online scheduler, though some limited walk-in hours are available at select locations.
What are the Post Office's operating hours?
The facility is open Monday through Friday from 8:30 AM to 5:30 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Can I reserve a PO Box online at this location?
Yes, you can search and reserve PO Boxes online quickly and securely. Instructions for completing the setup in person will be provided.
Is 24/7 access available to PO Boxes here?
Most USPS locations offer 24/7 access to lobby PO Boxes, but access hours may vary. Please check with this Post Office for specifics.
How can I get to the United States Postal Service from nearby landmarks?
Located on 102 W Main St, you can find the USPS near New Albany Post Office and Red Phoenix Trucking. Visitors coming from these nearby post offices can easily visit for mailing or passport needs.
What nearby services could complement my visit to the Post Office?
You might consider visiting Cards of Compassion for community services, or Scioto Insurance Group if you need insurance services nearby.
Are there any nearby wellness or fitness centers to visit before or after using Post Office services?
Yes, the Ohio State University Wexner Medical Center Health and Fitness Center and the Philip Heit Center for Healthy New Albany are close by for health and wellness activities.
Where can I learn more or book appointments with this Post Office?
You can schedule appointments for passport services online, and find more details on the official USPS website or through their mobile apps for iOS and Android.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website