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The UPS Store

3.8
(141 reviews)

Business Details

1250 Lincoln Way East, Massillon, OH
44646, United States
(330) 832-7500

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5845 in Massillon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Lincoln Way East & Wales Road.

Details

  • DeliveryNot available

Location

The UPS Store
1250 Lincoln Way East, Massillon, OH
44646, United States

Hours

Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
Saturday9:00 AM - 2:30 PM
SundayClosed
5/25/20268:00 AM - 6:30 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.8
141 reviews
5 stars
96
4 stars
1
3 stars
3
2 stars
3
1 star
38
  • SZ
    Shyanne Zitkovic
    May 12, 2026
    1.0
    Very disappointing customer service experience with UPS. I called to add my apartment number and was fully prepared to pick the package up myself, but the representative assured me it would still be delivered by 9 PM that day. The package never arrived. Their one day service was utilized to make sure it arrived it on time. When I called back, I was told address changes actually take 24 hours to process and there was nothing they could do. I would have picked it up if I had been given accurate information the first time. Poor communication and wasted time.
  • KF
    Katianna Frank
    Apr 30, 2026
    1.0
    I had multiple returns and the assistant with brown and blonde hair scanned the QR code for each one and then asked which code belonged to which product. I said I didn't know and does the system track the QR codes once they're scanned. She said it didn't and that if the wrong sticker went with the wrong product then I wouldn't get any money back for the returned item. She also said they couldn't rescan the QR codes individually because once they had been scanned they could not be scanned again. She offered no option or way to correct the situation. I am absolutely disappointed
  • GG
    Gloria Gowins
    Apr 11, 2026
    5.0
    Friendly and helpful staff make it so easy to drop off your packages.
  • KG
    Kaci Godbehere
    Mar 6, 2026
    5.0
    Very helpful in being able to pack a guitar to ship across the country!
  • BR
    B. Rose
    Mar 5, 2026
    5.0
    Always fast and reliable. Outstanding customer support

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5845 in Massillon provide?

The UPS Store #5845 offers packing, shipping, printing, document finishing, mailbox rentals, shredding, faxing, notary services, and computer access.

What are the operating hours of The UPS Store #5845?

The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sundays.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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