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USPS self-service kiosk
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United States Postal Service

2.3
(119 reviews)

Business Details

350 W High St, Lima, OH
45801, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 350 W High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
350 W High St, Lima, OH
45801, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.3
119 reviews
5 stars
31
4 stars
5
3 stars
8
2 stars
1
1 star
74
  • CG
    Christina Gray
    Sep 27, 2026
    5.0
    Very helpful staff.
  • VM
    Virginia Michael
    Sep 15, 2026
    5.0
    The best workers ever
  • AB
    Alexica Bardo
    Sep 1, 2026
    1.0
    I’m not getting my mail at all. I told them I’m not getting very important bills that I need to pay that only do mail payments, and I need the paper ones, that I’ve had to cancel a debit card, that I’m not getting other important things that were mailed to me. I was simply letting her know that this issue is affecting a lot of things I need. GINGER’s response to that was to let me know that “did you know whether you get your mail or not it’s your responsibility to pay your bills?”. Excuse me? Then when I tell her it’s inappropriate for her to comment on anything like that, because I’m calling about mail not being delivered, not for a life lesson (which is absolutely the truth, there was no reason for her to say these things to me), she hung up on me with literally no resolution on how to start getting my mail. This is how they treat people. They told me “you don’t even get mail you just get packages”. Really? Because I mailed something to myself 3 weeks ago to test if I’d even get it and I never did. Over a month with zero mail and she tries to give me a life lesson and hangs up the phone instead of fixing their mistake that they don’t know how to do. I’ve been in the post office twice, opened 3 cases so far for their 1-800 number. There’s no way to get through to a supervisor for any of your issues locally. They give you a number to get in touch if you’re still having issues but then they never answer it or return the call when you leave voicemails. You go in and stand in line for 25 minutes just for them to make you fill out a generic paper and tell you “I’ll get it to a supervisor when I get to it” (when I filed a complaint they were very surprised to hear about this because they asked me if I could go in and talk to the post master and I let them know they do not let you at this location they make you fill out the generic form). Their employees are unhelpful and in Gingers specific case, rude and completely unprofessional and inappropriate. I filed an official complaint against her specifically and then this office as a whole.
  • JC
    Joann Cockerham
    Jul 9, 2026
    5.0
    Friendly service
  • BJ
    Beverly Johnson
    Jul 2, 2026
    5.0
    Quick service with a Smile 😃

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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