Certified by United States Postal Service • May 17, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 393 E Orange Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Certified by United States Postal Service • May 17, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 2:00 PM
SundayClosed
Reviews
2.9
118 reviews
5 stars
49
4 stars
4
3 stars
8
2 stars1
1 star
56
AF
Amie Freed
1 day ago
1.0
I have had repeated delivery problems from this post office. In the past, I have received my neighbor’s mail, my neighbor has received mine, and I have even had a package delivered to the wrong address. Unfortunately, the problems continue.
On Saturday, May 16, I received a special-order stamp purchase from USPS.com. It was a rainy day, and the envelope containing the stamps was completely drenched and the stamps ruined.
On Monday, May 18, I went into the branch in person to show them the damaged envelope and stamps. I was told I needed to speak to a supervisor, but since one was not there, I was advised to “come back.” On Tuesday, May 19, I called and spoke to a supervisor. Instead of apologizing for the condition of the mail, he defended it by explaining that the area where they sort mail is not covered, so the envelope was exposed to rain during processing. I found that explanation unacceptable. Customers should not receive water-damaged mail because it was sorted outdoors or in an area exposed to the weather.
Because the stamps were special edition, the local branch could not provide a refund or replacement. In addition to my branch visit and phone call, now I have to call USPS.com myself to try to resolve the issue.
The amount of time and effort customers are expected to invest because of repeated mishandled deliveries and damaged mail is ridiculous. I expect better care, accountability, and customer service from the postal service.
FM
fiona madeleine
May 4, 2026
1.0
lady at this post office wanted me to buy a 4 dollar roll of tape to tape my package shut, when there was tape on the counter right next to her (I wonder what for) Then had an obvious attitude when I gave her a negative review for the service after I paid for another item I was shipping. I am at work 8-5 m-f and coming to this office on my break (the only time I have and she was very rude all the other USPS stores are lenient when it comes to open packages especially when its small. Never going back here if she works there. would give 0 stars if i could.
AR
Ananad Reddy
May 2, 2026
1.0
experiences I’ve ever had at a United States Postal Service location. Around 12:44 PM, the staff member appeared careless, unprofessional, and not attentive to the situation at all.
There was no clear communication or effort to help, and I left the counter feeling uncertain and frustrated. The way the interaction was handled makes me seriously question whether my package will be delivered correctly or safely. If anything is missing or goes wrong, there doesn’t seem to be any accountability.
Overall, the service felt rushed and disorganized, and definitely not what you would expect from a postal service handling important deliveries.
RJ
Rhonda Jersild
Apr 23, 2026
5.0
Very little wait time. Has supplies to purchase such as tape, envelopes, lables, etc. if needed.
SP
Sai Phaneendra
Apr 20, 2026
1.0
I don’t know who the woman is, but extremely rude. Why take the job, when you can’t even maintain basic etiquette and decency. Leave the job and let a poor person who is in need take your place. You are NOT doing a charity.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 393 E Orange Rd?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours may be available at select locations.
Can I get my passport photo taken at this Post Office?
Passport photo services are available by appointment; first-time passport applicants should schedule a photo appointment online.
How much does a passport photo cost at this location?
The fee for a passport photo is currently $15.
Are PO Boxes available at this Post Office and how can I reserve one?
Yes, PO Boxes can be searched for and reserved online at the USPS website, with instructions to complete setup in person.
What are the operating hours of this Post Office?
Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
Is there 24/7 access to PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Check with this Post Office for exact times.
How can I visit this Post Office if I'm coming from nearby places like Robers Soundz or Nerds On Wheels?
You can easily find the USPS at 393 E Orange Rd near Robers Soundz (music store) and Nerds On Wheels (computer repair), making it convenient for mail and shipping needs before or after visiting these local businesses.
What nearby educational institutes are close to this Post Office for families visiting the area?
Nearby schools such as Olentangy Schools and Olentangy Academy are close by, which may be convenient locations for families visiting the Post Office for services.
Can I grab a meal or relax nearby after my visit to this USPS location?
Yes, nearby options include El Tuzo Taco, a Mexican restaurant and food truck, and Lewis Center Yoga studio for a relaxing session after your visit.
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