United States Postal Service

Reviews

• EK

  Elaine Kent

  Sep 26, 2026
  1.0
  I have had packages arrive at the Granville USPS facility (aka the Granville Post office ) and then shipped off to other towns not to my mailbox. (Most recent was sent to Lancaster). There is no Phone or person to talk to…. Packages are placed in the wrong mailboxes and some dont make it into a mailbox but have ended up at the side of our neighbors’ homes or driveways, not good during the rain. When i have gone personally to the PO, to ask the whereabouts of a package that came from UPS and which was supposed to be delivered to my home for the last 3mile leg by the Granville Post Office, they had no idea where it was, and said all i could do was wait. Lastly, we have had special delivery packages which required our signatures, delivered to our mailbox with the Post Office commenting on the order that a ‘signature was received’. I wish I could give a better rating and would have preferred talking to someone, but this was my only option.
• EB

  Ed B

  Jul 24, 2026
  2.0
  They do excel at losing packages and putting mail in the wrong box though!
• CO

  Cindy Opoku-Antwi

  Jun 7, 2025
  1.0
  Due to ongoing road construction in our area, access remains available for delivery trucks, garbage trucks, and residents. However, our USPS delivery service has failed to uphold its responsibilities, refusing to deliver mail without prior notification. This lack of communication has resulted in missed deadlines for crucial correspondence, which is highly disappointing. On June 7, the USPS driver refused delivery, claiming that our location was out of route, a statement that is factually incorrect and based on unsubstantiated assumptions. Such actions reflect poorly on the professionalism of the service. It is imperative for USPS personnel to provide consistent, reliable, and courteous service to all customers, and we sincerely hope for improvements in mail delivery and personnel conduct moving forward.
• RB

  Robert Boydoh

  Aug 10, 2020
  1.0
  Very Rude Postmaster ( MIKE ) AND Route Driver !! Although the Driveway is posted with ( 2 ) "Legal Signage"...5 MPH, Children @ Play, the attitude of both the Postmaster & Driver is deplictable ! They don t need a job, they need Councelling !!
• AX

  Ashley X

  Dec 23, 2017
  1.0
  For YEARS now our carrier has been a dolt of imminent proportions. He doesn’t sort the mail ahead of time and easily makes 3 trips a day up and down the road. He delivers mail to the wrong addresses continually, but most abhorrent is his LIES. He writes online that he tried to deliver a package and no one was present and he left a notice; each time this has happened I’ve set vehicles in the driveway so there’s no question we’re home and wait all day—and there’s never a notice like he claims! This happens year round when he makes the decision his job is just too much to drive up the way and deliver a package, but doing this right before the holidays is disgraceful. It goes back to Granville because every neighbor has complained and they do nothing to rectify his awful service. I now complain to Amazon, who uses UPS and has a relationship with USPS, I’ll take my packages Fedex thank you and my regular mail electronically.

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