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USPS self-service kiosk
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United States Postal Service

1.9
(99 reviews)

Business Details

712 E 2nd St, Franklin, OH
45005, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 712 E 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
712 E 2nd St, Franklin, OH
45005, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

1.9
99 reviews
5 stars
18
4 stars
0
3 stars
7
2 stars
3
1 star
71
  • JF
    Julie Fox
    1 day ago
    5.0
    Quick and friendly customer service!
  • JC
    Jacob Cosby
    Sep 12, 2026
    1.0
    The least helpful post office I've ever been to. Might has well close the inside.
  • AS
    Aqua Star
    Aug 13, 2026
    1.0
    2nd time in 1 month.. 2 totally seperate packages... where they marked it as "delivered"... but it usnt. Nope. Its sitting in the office. Now I have to go through the whole BS process again. Calling. Getting ram in circles. Driving up there. The rude man at the desk not letting me soeak. I am a very nice person. So its hard for me to assert myself. I am very friendly with him but he cuts me off everytime. YET AGAIN. MARKING MY PACKAGE AS DELIVERED!!!! BUT NPT DELIVERED. SAME RETARDED ASA FUCKING DRIVER!!
  • MP
    Melissa Parris
    Aug 11, 2026
    3.0
    Helpful for the most part
  • KS
    Konstantin S
    Jul 30, 2026
    1.0
    The staff at the counter are friendly, helpful, and genuinely try to assist customers. Unfortunately, the same cannot be said for the delivery service. The only job of the mail carrier is to deliver the package or, if nobody is home, leave a properly completed notice so the recipient can pick it up later. I was out of town for several weeks and found the delivery notice when I returned. I went to the post office, only to discover that my package had already been sent back to the sender. The notice contained absolutely no information indicating that the package would only be held for two weeks. None. To make matters worse, the post office couldn’t tell me who sent the package, where it had been returned, or even provide a tracking number. The mail carrier didn’t bother filling in any of the relevant information on the notice. Instead, they wrote four meaningless letters—no sender’s name, no address, no tracking number, nothing. As a result, my package was returned to the sender. I have no idea what it was, how valuable it was, or how important it might have been. The postal service accepts no responsibility, even though it failed to perform the most basic part of its job: taking a pen and properly filling out a simple paper notice. Extremely disappointing. This is, in effect, not a functioning service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified September 27, 2026Yext Knowledge Graph
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