The Novus Foods Delphos, OH Shipping Department operates as a high-volume, refrigerated distribution center supporting continuous food manufacturing and outbound logistics. With over 20 dock doors and 24/7 operations, the department ensures finished goods are shipped efficiently, safely, and in full compliance with food safety and quality standards.
Our shipping team manages all outbound flow of temperature-controlled finished products to customers, distribution centers, and sister facilities. The department prioritizes quick, accurate, and driver-friendly service, ensuring minimal wait times and a smooth dock experience for all carriers and drivers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.