Brand Certified
United States Postal Service
2.6(272 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
2323 Citygate Dr, Columbus, OH
43218, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2323 Citygate Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
2.6
272 reviews
5 stars
95
4 stars
13
3 stars
5
2 stars
9
1 star
150
- HPHannah PierceApr 23, 20261.0After reading these other reviews I truly don’t know how this male clerk still has his job. He is so mean, and it is beyond unacceptable. I walked in with another customer and no one was at the front. After a few minutes, I rang the bell. I could hear the clerk ending his personal call in the back. He walked out with the meanest look like I had bothered him and asked me what I wanted, like? I told him I needed to send some important paperwork, and he rudely asked if I wanted it sent tracking or regular. I politely asked what regular meant, and he responded “exactly what I said, regular, no tracking”. I said please don’t speak to me that way, and he shoved my stuff at me and told me he was denying me service and to get out and go to another USPS. I asked what his name was and he said “don’t worry about it”, so I snapped a pic of him to be able to let the company know who it was when I filed a complaint. I should have asked for a manger, but I genuinely felt like the situation was escalating and getting aggressive. I don’t know what kind of manager would let someone like this represent his office. So yeah, awful experience, and I would advise you to go elsewhere if you can. I went to the New Albany location after, and she was so nice and clarified everything. I was so grateful that not everyone treats people like he does!
- ZSzOOm saLadApr 18, 20261.0Incompetent and inept. USPS needs to shut down and this DC should be one of the first
- EAElizabeth AndersonApr 15, 20265.0Had to go here on tax day (LONG STORY) but it was the last place I wanted to be. TOTALLY surprised at the short line and the one person working was VERY EFFICIENT. Not so much friendly, but I'll take highly efficient and effective any day. Highly recommend you go here - especially if in a pinch. I'm guessing the Gahanna PO (my other option) WAS, IN FACT, likely a disaster today.
- TRTeresa ReevesApr 8, 20265.0Excellent service
- TSTyler SilfverdukMar 20, 20265.0Went to get a passport today. Thought I fully reserved an appointment, but I guess I didn’t. Both staff members were absolute real ones, super helpful and accommodating and fit me in anyways! I appreciated them understanding my failure to properly schedule the appointment, and were willing to submit my passport application.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 2323 Citygate Dr?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services. You should complete and print your passport application form before your appointment.
Do I need an appointment to get passport services at this USPS?
Yes, most Post Offices require scheduling an appointment online for passport services, although limited walk-in hours are available at select locations.
How much does it cost to take a passport photo at this USPS location?
The fee for a passport photo is currently $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search for available PO Boxes and reserve one online at the USPS website; you will complete your setup in person at the Post Office.
Are the PO Boxes accessible after hours at this USPS location?
Most USPS locations offer 24/7 access to lobby PO Boxes, but hours vary by location so you should check with your local Post Office for exact access times.
If visiting the United States Postal Service at 2323 Citygate Dr, what nearby postal facilities could assist me?
Nearby postal facilities include the US Post Office, USPS Citygate Retail Office, USPS Collection Point, and Columbus Ohio USPS, which might offer additional services or help during busy times.
Which nearby businesses offer shipping services that complement the USPS at Citygate Dr?
Fedex Staffed is nearby and provides shipping and freight services, presenting an alternative or complementary shipping option to USPS.
Are there any nearby schools that visitors to the USPS at Citygate Dr might also be interested in?
Yes, visitors might notice nearby schools such as Crown Preparatory Academy and Faith Academy Of Columbus, which are part of the local community.
What are the contact options if I have questions about services at the United States Postal Service?
You can call the local phone number at +1 614-472-0713 or the main USPS number at +1 800-275-8777 for assistance.
Brand Certified Facts from United States Postal Service
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