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United States Postal Service

3.0
(92 reviews)

Business Details

1391 Grandview Ave, Columbus, OH
43212, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1391 Grandview Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1391 Grandview Ave, Columbus, OH
43212, United States

Hours

Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Reviews

3.0
92 reviews
5 stars
37
4 stars
7
3 stars
4
2 stars
4
1 star
40
  • JL
    Jerry Leskiv
    May 8, 2026
    1.0
    Had an confirmed appointment for a passport and they just simply said they dont do passports, no sorry just go to another location. NO call or anything. Don’t rely on them if you are close to your trip!
  • MD
    Marissa Deerwester
    May 6, 2026
    1.0
    DO NOT SCHEDULE PASSPORT SERVICES HERE! They only take your photo no matter what it says online. Sent me to twin rivers and they don't take walks ins. Twin rivers said Grandview Ave has been sending people away for months and have been instructed to fulfill passport services but refuse. Plan ahead for the mess that this system is so that you don't have to spend $5 for a gallon of gas to drive all around the city to get zero answers.
  • HH
    Hailey
    Apr 27, 2026
    1.0
    Clerk #8 made up a nonexistent federal policy claiming it was *required* that I hand write both addresses on my package and refused to help me until I did. When I explained I didn’t want to hand write them and only wanted the clean label he shortly maintained “you have to.” When I pressed further asking since when, bc I’ve never run into this before, he stated “forever.” Immediately after leaving I confirmed with general customer service that this has never been a policy. So I’m not sure what prompted his ego trip given the package was otherwise taped and ready, and I’d even separately written down both addresses hoping to make it easier for them. I spent an hour and a half of my time driving to four different stores to find a clean box without any branding or writing to send a gift, so his ego trip requiring I hand write everything defeats the purpose and functionally wasted my time. I even asked if I could pay extra for a label despite knowing this is supposed to be included in the shipping cost but he refused to help me until I hand wrote it and was short and rude.
  • SB
    Sabrina B
    Apr 11, 2026
    5.0
    Excellent job to the employees that work here- today was BUSY right before they closed. I walked in with about 10 people in line in front of me and more and more lining up behind. They were efficient and helpful and kept the line moving. I was in and out in under 20 min and was very impressed. The team working today were very kind to everyone and have excellent communication. Sometimes shipping something can be a bit overwhelming, but this staff was knowledgeable and able to help everyone with their specific needs. This is the reason why this location is one of the best and really only one of the few that I trust. Honestly, all USPS locations should functioned like this one. Grateful for this location for always being reliable!
  • MA
    Michael Allen
    Apr 7, 2026
    1.0
    Not sure how nice or well stocked they are. Every time I've been there nobody is there. Lights are on, but no one every cones to unlock the door and help with mailing a package.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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