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United States Postal Service

1.7
(255 reviews)

Business Details

6316 Nicholas Dr, Columbus, OH
43235, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6316 Nicholas Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6316 Nicholas Dr, Columbus, OH
43235, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 2:00 PM
SundayClosed

Reviews

1.7
255 reviews
5 stars
34
4 stars
12
3 stars
0
2 stars
13
1 star
196
  • LL
    LC
    5 days ago
    5.0
    I had a mail problem which was my own fault and Nate at the desk, Adam the carrier, and the 2 other employees there that day, went out of their way to help me. Wonderful customer service.
  • TJ
    Trisha Jackson
    Apr 30, 2026
    1.0
    I own a small business. The last saga cost me over $2,000. The carrier picked up packages designated for UPS with their Ground Advantage program. USPS attempted to ship them directly through their network. Ground Advantage is a postage program where UPS and USPS have a back-end deal by which UPS picks up the packages, hands them off to USPS. UPS pays USPS to do the final delivery. In this case, UPS never touched the shipment so USPS can’t get paid. Because of this, they held my packages hostage and refuse to deliver them. They also refuse to return them. In essence, they have stolen my property out my pick up area. After tens of phone calls to my local rep, the solutions center, customer support, consumer affairs in Columbus, consumer affairs in Cincinnati (including 4 dropped calls from a faulty phone system), and an incomprehensible about of emails, USPS tells me the postage is “fraudulent” (because they won’t get paid by UPS for services never rendered). They will destroy the packages. All because of the USPS carrier whom we have had multiple issues with beyond this one. I can’t get them to pick up packages actually scheduled and assigned on a good day. So USPS steals my packages then a uses me of fraudulent postage (I have the receipts that I paid through my shipping provider). Justice must prevail.
  • PR
    Pam Russell
    Apr 26, 2026
    1.0
    I didn't want to even give them a 1 star review, but they make you do it. I have sent 3 priority mail and one has been delivered. I will NEVER use this post office again as all mail ends up into a black hole or the abyss. Use UPS or FedEx. I warn you, do not ship anything through this post office!
  • VW
    Vinnie Wasmus
    Apr 23, 2026
    5.0
    Fast in and out service most of the time
  • JF
    John Fox
    Mar 31, 2026
    1.0
    This is the post office that services my area. I am constantly not getting mail that their own app says is coming. They have cost me hundreds of dollars in failing to deliver my mail. The staff in this office are persistently rude to customers. The only real way of getting a resolution to matters is making online complaints and requests.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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