Brand Certified
United States Postal Service
2.7(113 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
13301 Smith Rd, Cleveland, OH
44130, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 13301 Smith Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Reviews
2.7
113 reviews
5 stars
41
4 stars
5
3 stars
3
2 stars
5
1 star
59
- VEVivian Evans1 day ago4.0Mostly busy location with long lines, especially during peak hours, but that is pretty common for this post office. I usually just drop off my mail and packages, so I cannot say too much about the full customer service experience. Parking is plentiful, although it can fill up quickly during busy times. The building itself is not very large, so when the line gets long it can feel a little cramped inside. That said, the location is convenient and seems organized considering how many people come through daily. The self-service drop-off area helps make quick visits easier, and the place generally feels clean and well maintained. If you go during non-peak hours, the experience is much smoother.
- WAWilliam ApplegarthMay 8, 20261.0Trying to get my mail delivered after a hold. Phone system is a joke no help at all just a bunch of bullshit
- TWTheresa WMay 4, 20261.0All i can say is WOW! 1 person working counter, at least 7 people in line. Employee came out of back to grab packages not in any uniform and had curlers in her hair. Very unprofessional!
- BEBrooklynne EsteppApr 8, 20265.0I would like to say that the mail carrier who delivers to Orchard Blvd is one of a kind. She not only does an amazing job but she is beyond friendly!
- DGDon GallMar 25, 20265.0Went to mail a letter. We don't use the outside mail boxes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 13301 Smith Rd offer?
This Post Office offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this USPS accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available.
What are the operating hours of this USPS location?
Monday to Friday: 8:00 AM to 5:30 PM; Saturday: 9:00 AM to 2:00 PM; closed on Sunday.
Can I get a PO Box at this Post Office?
Yes, you can apply online or in person for a PO Box at this location.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary by location.
Where can I find nearby automotive repair and parts services?
Near the Post Office, you can visit Car Parts Warehouse or Sears Auto Center for automotive parts and repair needs.
Are there nearby places to eat after visiting the Post Office?
Yes, The Brick Oven is nearby, offering Italian, pizza, and American cuisine for a meal after your visit.
Where is a nearby coffee shop for a quick break around the Post Office?
Seekers Coffee House is close by, perfect for coffee or a snack during your errands.
Are there nearby retail stores close to the Post Office?
You can visit Gabe's, Gabriel Brothers, Sears, Payless Shoe Source, and Lands' End, all nearby for clothing, shoes, and department store shopping.
Brand Certified Facts from United States Postal Service
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Certified May 17, 2026Yext Knowledge Graph
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