Brand Certified
United States Postal Service
2.6(101 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
14500 Lorain Ave, Cleveland, OH
44111, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 14500 Lorain Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Reviews
2.6
101 reviews
5 stars
34
4 stars
4
3 stars
2
2 stars
8
1 star
53
- AIAlsero IsmaelMay 5, 20261.0I went there with 13 boxes—two of which were taped together on top—and all the boxes were of the exact same dimensions: 11.705 x 5.5. They weren't very large boxes; in fact, they were quite small. The employee working there—a woman—told me she couldn't possibly ship all those boxes because she was working alone. I pointed out to her, "You are on the job; this *is* your work, and you get paid to do it." She replied, "I can't do that; I can only ship five boxes." Does that make any sense? I certainly do not recommend that anyone visit this shipping company. While there are some good people working there, that particular woman’s attitude was terrible; she is a very unpleasant person. This took place on the first day of the week—Monday, May 4, 2026.
- MBMattie BeasleyApr 28, 20261.0I keep having mail not delivered. Now my bank card that was supposed to be delivered April 7,2026 is missing called support I got no help at all been living in my house 11 years
- ATAshley TrickettApr 21, 20261.0I have reached out numerous times about my mail not being delivered within the last month. Every time I get the answer of “we will look into it and call you back.” Yet I never get a call back nor a reason for why my mail is not being delivered.
- LJLazaro Burgos JrMar 17, 20261.0Package sent states was delivered but not delivered
- KMKerry MeoDec 10, 20255.0My trip to this post office is always great because they have "Tasha" the best employee in the word. She's always so kind and knowledgeable. She's patient and helpful. People coming to the post office need to be more prepared. Bring your own tape/pens/boxes, my goodness. If there is a line its because they are understaffed and Tasha is usually running the front herself. Talk to the person next to you and be kind. In addition Tasha is more deserving of a raise then anyone I know.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located in Cleveland?
It is located at 14500 Lorain Ave, Cleveland, OH 44111.
What are the regular business hours for this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, first-time passport applications are accepted here. Most locations can also take your passport photo, but please complete and print your application before visiting.
Do I need an appointment for passport services here?
Yes, appointments are generally required for passport services, scheduled through the online system. Some walk-in hours are available at select locations.
What are the fees for a passport photo at this location?
The current fee for a passport photo is $15.
Is it possible to rent a PO Box online and collect mail here?
Yes, you can search for and reserve PO Boxes online, then complete the setup in person at this Post Office.
Are PO Boxes accessible after regular business hours at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. Please contact the local office for specifics.
How can I use nearby transit options to reach the USPS at 14500 Lorain Ave?
You can use West Park Station or RTA West Park Rapid Station nearby for convenient public transit access to this Post Office.
What local attractions can I visit nearby before or after my Post Office visit?
You might enjoy visiting the Cleveland Aquarium or taking a tour with the Cleveland Brew Bus nearby after your visit to the Post Office.
Are there food and drink options near the Post Office at 14500 Lorain Ave?
Yes, nearby options include Burger King, The Little Rose Tavern, and Dailey's bar for quick meals and drinks.
Brand Certified Facts from United States Postal Service
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