Brand Certified
United States Postal Service
2.7(53 reviews)
Certified by United States Postal Service • Jul 05, 2026
Business Details
12401 Rockside Rd, Cleveland, OH
44125, United States
Certified by United States Postal Service • Jul 05, 2026
(800) 275-8777
Certified by United States Postal Service • Jul 05, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Jul 05, 2026
About
Certified by United States Postal Service • Jul 05, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12401 Rockside Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Jul 05, 2026
Hours
Certified by United States Postal Service • Jul 05, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Products & Services
1 list · 31 items
Reviews
2.7
53 reviews
5 stars
15
4 stars
6
3 stars
3
2 stars
5
1 star
24
- MMMsCat,RN_362Jun 25, 20263.0Had to yell "Hello" twice. No one was at the window. Worker attempted to give me a hard time about scratched out label. I should have went to the one off Mayfield.
- TJThomas JanezicJun 22, 20261.0Absolutely the worst customer service in the state of Ohio i have never been so disrespected in my life, the lady today at the counter should be fired as soon as possible all she did was talk to someone else and was absolutely no help at all I will be contacting management
- JVJacob VanSickleMay 29, 20261.0Had an interview for 4 passports. Scheduled 6 days in advance. Show up and they said no one was available to process. They said the manager was supposed to cancel it because they were short staffed. Unacceptable,. The staff knew about the appointment. We took the day off because they say it could take and hour per person. Went to Independence Post Office and they took care of us in 30 minutes. Don't schedule appointments here.
- RGRR Baby GirrlJan 22, 20265.0Very nice staff and mail carriers
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located?
It is located at 12401 Rockside Rd, Cleveland, OH 44125.
What are the opening hours for this USPS location?
Monday to Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I apply for a new passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment through the online scheduler. Limited walk-in hours are available at select locations.
How much does a passport photo cost at this location?
The fee for a passport photo is $15.
Can I rent a PO Box here, and how do I do that?
Yes, you can reserve a PO Box online or in person. Start the process at https://www.usps.com/manage/po-boxes.htm and complete setup at the Post Office.
Are PO Boxes accessible outside of normal business hours?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this location.
What nearby stores can I visit after using the Post Office?
Nearby stores include Kmart, Big Lots, and Marc's supermarket, perfect for shopping before or after your visit.
Are there nearby food options close to the Post Office?
Yes, Ponderosa Steak House and Flava Catering are close by for a meal before or after your USPS visit.
What nearby services can help with home improvement and cleaning?
Hygieia Cleaning and Sanitation and Sears Home Services are nearby to assist with cleaning and home maintenance needs.
Brand Certified Facts from United States Postal Service
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Certified July 05, 2026Yext Knowledge Graph
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