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RXO

4.2
(450 reviews)

Business Details

(800) 883-4593
https://www.rxo.com

About

Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.

Location

RXO
12135 Bennington Ave, Cleveland, OH
44135, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 5:00 PM
SundayClosed

Reviews

4.2
450 reviews
5 stars
347
4 stars
15
3 stars
7
2 stars
5
1 star
76
  • TA
    Tom Alfonso
    Apr 29, 2026
    5.0
    Delivery was on time, delivery team was very courteous, and dropped off items where I requested. Couldn’t have asked for a better experience.
  • JA
    Jessica Alloway
    Apr 16, 2026
    5.0
    Delivery team was perfect! Stacked our items right by our door so nicely! Watched as they handled every item with care which is amazing!
  • LZ
    Lucille Zappitelli
    Mar 13, 2026
    1.0
    Horrible experience with the delivery staff and the owner, Adrian, in Cleveland. Delivery people called at 5pm although were supposed to deliver earlier in day saying they forgot half of my order on another truck after I took a whole day off work to meet them for my delivery. The person who forgot my order then started yelling at me so badly that I had to call RXO to make sure their rude staff would not step foot on my property. Because of how threatening this staff was, the owner Adrian had to call another team out but I had to wait 2 more days. I then took more time off work and even that delivery was 2 hours later than promised. Adrian said he would refund me $500 for 2 missed days work as well as being harassed by his workers. However, he never did then he ghosted my text messages. Terrible customer service and the business is poorly ran. Adrian, the owner, lied to me about the refund he promised for their inability to deliver products on time and his deplorable staff.
  • MT
    Melissa T
    Mar 6, 2026
    1.0
    Amazon uses them to ship. Communication between Amazon and RXO is ridiculous. RXOs communication with their own delivery team isn't an option. 3 days of working on an incorrect address to be updated, and waiting for an "email" with a schedule delivery option also doesn't happen. They just schedule when they find it appropriate for them. Frustrating and difficult to work with this company and Amazon together.
  • PK
    Peter Kowal
    Mar 5, 2026
    3.0
    Team was nice, however it was a rainy day, I had a mattress delivered. They should have had cheap disposable boot covers. They left footprints through out my home!

Frequently Asked Questions About RXO

What services does RXO provide in last mile logistics?

RXO Logistics is the largest provider of last mile logistics for heavy goods in North America, arranging around 10 million last mile deliveries and 500,000 assemblies and installations annually.

Where is RXO located?

RXO is located at 12135 Bennington Ave, Cleveland, OH 44135, USA.

Brand Certified Facts from RXO

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Certified May 17, 2026Yext Knowledge Graph
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